At a Glance
- Tasks: Support the Referrals team and lead by example in administration.
- Company: Join Spire Workplace Health, part of the Spire Healthcare Group.
- Benefits: Enjoy a competitive salary, flexible working, and comprehensive benefits.
- Other info: Be part of a supportive team with a positive culture and growth opportunities.
- Why this job: Make a real impact in a fast-paced environment focused on health and wellbeing.
- Qualifications: Recent admin/customer service experience and strong IT skills required.
The predicted salary is between 27000 - 33000 £ per year.
We have an exciting opportunity at Spire Workplace Health, part of the Spire Healthcare Group, for a Senior Administrator to join our Operations team on a fixed-term contract. In this varied and rewarding role, you will play a key part in supporting our Referrals team, acting as a senior point of contact and leading by example within the wider administration function. You'll also deputise for the Operations Leads when required, helping to ensure the smooth and efficient delivery of our services.
Working closely with the Operations Team Leader, you'll provide guidance and support to colleagues, manage escalated customer queries and complaints, and use your problem-solving skills to deliver excellent service. This is an ideal opportunity for someone who thrives in a fast-paced environment, takes pride in delivering high-quality administrative support, and enjoys finding solutions for both customers and colleagues. We're looking for a motivated and organised individual with excellent communication, customer service, and administrative skills.
Essential Requirements:
- Must have recent administrative/customer-service experience
- Highly competent IT skills
- Confidence communicating in both a written and verbal manner
- Experience managing your own workload and other people's
- Knowledge of administration best practice
About You:
- Attention to detail
- Responsible attitude and had a professional approach
- Team player, who can coach and mentor
- Excellent time management and organisation skills
As part of Spire Healthcare, we’re proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.
We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:
- Supportive teams and managers
- A positive and inclusive culture
- Strong well-being and mental health support
- Trust, autonomy and flexibility
You will enjoy a competitive salary, flexible working options and a comprehensive benefits package.
We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported.
All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage. Your application data is handled securely in accordance to UK GDPR guidelines.
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At Spire Healthcare, we pride ourselves on being an award-winning employer that fosters a supportive and inclusive work culture. Our commitment to employee growth is evident through our extensive training programmes, including the opportunity to undertake a postgraduate diploma in cognitive behavioural therapy while working within a dynamic team. With flexible working options and a comprehensive benefits package, we ensure that our employees feel valued and empowered to make a meaningful impact in mental health care.
