At a Glance
- Tasks: Provide top-notch admin support and coordinate health management referrals.
- Company: Join a leading health service provider with a supportive culture.
- Benefits: Enjoy flexible working, competitive salary, and career growth opportunities.
- Other info: Be part of an inclusive team that values your contributions and well-being.
- Why this job: Make a real difference in people's health journeys while developing your skills.
- Qualifications: Experience in administration and customer service, plus Microsoft 365 proficiency.
The predicted salary is between 25650 - 31350 £ per year.
- Administrator
- Job Introduction
At Acorn Occupational Health, part of Spire Workplace Health, we are committed to delivering exceptional occupational health services that support both employers and employees across the UK.
Our people are central to everything we do, and we are looking for a proactive and highly organised Administrator to join our Management Referral team.
This is an excellent opportunity for an experienced Administrator who enjoys working in a busy, customer-focused environment and takes pride in providing a high-quality service.
You will play a key role in coordinating occupational health management referrals, supporting clinicians, liaising with customers, and ensuring the smooth administration of occupational health case management services.
Based in our Cheshire office, this is an wonderful opportunity for an administrative professional to drive customer excellence and maintain and develop relationships with our internal and key customer stakeholders within the Occupational Health space.
Essential Requirements
- Be a confident user of Microsoft 365 suite and in using bespoke CRM systems.
- Experience with document auditing.
- Experience in a customer service-focused role.
- Can commute to Cheshire's OH office daily.
Key Responsibilities
- Provide comprehensive administrative support to the Management Referral team.
- Process management referrals efficiently, accurately, and in line with company policies and procedures.
- Manage and respond to customer enquiries in a professional and timely manner.
- Maintain accurate records and documentation relating to occupational health referrals.
- Support Occupational Health clinicians with administrative and coordination tasks.
- Monitor referral progress and ensure actions are completed within agreed timescales.
- Liaise with clients, managers, employees, and internal stakeholders as required.
- Ensure all information is handled confidentially and in compliance with data protection requirements.
- Contribute to the smooth running of the Management Referral service and team operations.
- Deliver a high standard of customer service, ensuring clients receive a positive experience throughout their occupational health journey.
About You
- Be a positive and forward-thinking individual.
- Have solid organisational skills.
- Be a problem solver and team player.
- Be able to multitask is essential.
- Working here
We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:
- Supportive teams and managers
- A positive and inclusive culture
- Strong well-being and mental health support
- Trust, autonomy and flexibility
We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars.
You will enjoy a competitive salary, flexible working options and a comprehensive benefits package - further details here Careers - Vita Health Group
Equality Diversity & Inclusion
We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported.
We actively support a range of initiatives including
- Disability Confident Leader
- Positive action through Ethnicity and Gender Matters initiatives
- Employer with Heart and Mindful Employer status
- Menopause Friendly accreditation
Learn more about our EDI commitments here Equality, Diversity & Inclusion - Vita Health Group.
Additional information
All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage.
Your application data is handled securely in accordance to UK GDPR guidelines.
We may close jobs to new applications earlier than original stated closing date.
- Vita Health Group
- #J-18808-Ljbffr
Jobs and careers with Vita Health Group in Congleton employer: Vita Health Group
Vita Health Group is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional development. As a Principal Clinical Lead, you will have the opportunity to make a meaningful impact on mental health services while enjoying the flexibility of remote work and the chance to engage with teams across London and Manchester. With a commitment to continuous learning and growth, Vita Health Group empowers its employees to excel in their careers and contribute to positive clinical outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Jobs and careers with Vita Health Group in Congleton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Vita Health Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Vita Health Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Vita Health Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Jobs and careers with Vita Health Group in Congleton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Vita Health Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Vita Health Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Vita Health Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Vita Health Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Vita Health Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Vita Health Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
