Patient Safety Officer in City of Westminster

Are you passionate about making care safer and learning from what matters most? Do you wish to expand your skillset in relation to patient safety? We are seeking a motivated, enthusiastic, and established (or willing to develop) Patient Safety Officer to play a pivotal role in strengthening Vita Health Group's (VHG) patient safety culture and support to local and national delivery teams in regard to our Patient Safety Incident Response Framework (PSIRF) and Patient Safety Incidents (PSIs).

As part of a dynamic, and forward‑thinking governance team, the role requires strong leadership, excellent stakeholder engagement skills, and the ability to apply structured investigation methodologies to support learning and improvement from patient safety incidents. As an organisation, VHG is committed to maintaining high PSIRF standards through regular review of policies and processes to ensure learning and safety concerns are effectively captured and addressed.

Skills and Experience (Essential)

• Experience of working as a registered healthcare professional (NMC/HCPC/GMC).
• Excellent verbal and written communication.
• Accurate and comprehensive report writing whilst working to a deadline.
• Experience of working within multi‑disciplinary and multi‑cultural settings.
• Confident in working with multiple stakeholders both internally and externally.
• Able to critically evaluate information and provide constructive challenge.
• Ability to interpret and analyse complex information and evidence.
• Ability to work with patients/patient groups/family/carers to understand and be inclusive of their perspectives.
• Proficient use of Microsoft systems including Excel, PowerPoint, Word.

Skills and Experience (Desirable)

• Liaising with stakeholders in various business roles (frontline clinicians, Integrated Care Boards, team leads, directors, managers).
• Engaging patients in investigations in an empathetic and compassionate role.
• Coordinating patient safety incident investigation learning responses.
• Experience of undertaking incident evaluation/thematic analysis.
• Experience of working within patient safety or governance.
• Ability to actively contribute to quality improvement plans and schedules through meetings and report writing.
• Working knowledge of the NHS Patient Safety Incident Response Framework.
• Formal training in systems thinking/ Patient Safety Incident Response Framework methodology.
• Worked with RADAR risk management system.
• Ability to review and grade patient safety incidents including associated harm and Duty of Candour requirements.

All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage. Your application data is handled securely in accordance to UK GDPR guidelines. We may close jobs to new applications earlier than original stated closing date.

Equality, Diversity & Inclusion

We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including: Disability Confident Leader, Positive action through Ethnicity and Gender Matters initiatives, Employer with Heart and Mindful Employer status, Menopause Friendly accreditation.