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- Tasks: Support patient safety initiatives and lead investigations to enhance healthcare quality.
- Company: Join Vita Health Group, a forward-thinking leader in health services.
- Benefits: Enjoy flexible work-life balance, career development, and comprehensive health benefits.
- Why this job: Make a real difference in patient safety and contribute to a positive culture.
- Qualifications: Registered healthcare professional with strong communication and investigation skills.
- Other info: Be part of an award-winning team committed to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
A Patient Safety Officer (PSO) is an NMC/HCPC/GMC registered clinician who will provide expert support to local and national delivery teams in regard to Vita Health Group's Patient Safety Incident Response Framework (PSIRF) and Patient Safety Incidents (PSIs). The PSO will play a key role in the development of a positive patient safety culture under the PSIRF framework; this will include supporting the implementation of the framework, investigating PSIs using a systems approach, and supporting safety action plan development and quality improvement activity organisation-wide at Vita Health Group.
The postholder will demonstrate strategic leadership, be skilled in effectively and sensitively engaging with a wide range of stakeholders, and apply organisational skills to learning responses in alignment with the principles of PSIRF and learning from patient safety event reporting. The PSIRF is an NHS initiative that replaced the old Serious Incident (SI) Framework; Vita Health Group has implemented it across the organisation. The PSIRF policy and plan require regular review to ensure opportunities for learning and patient safety concerns are captured and addressed, including the PSO. The PSO will be part of a dynamic, forward-thinking and supportive safety and risk team.
Responsibilities:
- Liaising with stakeholders in various business roles (frontline clinicians, ICBs, team leads, directors, managers)
- Engaging patients in investigations in an empathetic and compassionate role
- Supporting diversity and inclusion initiatives
- Working with RADAR risk management system
- Acting as an After Action Review facilitator
- Contributing to an equitable and wellbeing-focused workplace
- Supporting Disability Confident and related equality initiatives as applicable
- Engaging with schemes such as Ethnicity Matters, Gender Matters, Armed Forces Covenant, Menopause Friendly employer status, Employer with Heart Charter and NHS Equality Delivery System standards
- Access to health and wellbeing services for colleagues (Mental Health Advocates and Employee Assistance Programme)
- Fostering a speaking up culture with Freedom to Speak Up Guardians
- Managing reference requests with sensitivity (noting potential issues when referencing transgender individuals; contact HR to discuss adjustments)
- Discussing adjustments or assistance needed in the application/interview process with recruitment
Qualifications:
- Experience of working as a registered healthcare professional as part of NHS care delivery
- Excellent verbal and written communication
- Coordinating patient safety incident investigations utilising PSIRF learning responses / Safety Systems 2 approach
- Accurate and comprehensive report writing while working to deadlines
All applicants must be legally entitled to work in the UK and all positions are subject to a DBS check. Disability Confident and related equality commitments are included as part of the recruitment process.
About Vita Health Group: we celebrate life and are part of Spire Healthcare Group plc; we have over 30 years of experience in physical and mental health services. We are an award-winning employer, recognised as a good place to work, with ongoing career development opportunities including CPD, secondments, mentoring, apprenticeships and webinars. Salary and benefits include a comprehensive package and flexible work-life balance; more information is available on the Careers page.
Patient Safety Officer in City of London employer: Vita Health Group
Contact Detail:
Vita Health Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Safety Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Vita Health Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the PSIRF framework inside out. Show us that you’re not just familiar with it but passionate about improving patient safety. We love candidates who can demonstrate their commitment to a positive safety culture!
✨Tip Number 3
Practice your communication skills! As a Patient Safety Officer, you'll need to engage with a variety of stakeholders. Role-play common scenarios with a friend to build your confidence in discussing sensitive topics.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Vita Health Group.
We think you need these skills to ace Patient Safety Officer in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with patient safety and the PSIRF framework. We want to see how your skills align with the role of a Patient Safety Officer, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills: As a PSO, you'll need to engage with various stakeholders. Use your written application to demonstrate your excellent verbal and written communication skills. We love seeing clear, concise, and empathetic language that reflects your ability to connect with others.
Highlight Your Investigative Experience: If you've coordinated patient safety incident investigations before, make sure to mention it! We’re looking for someone who can effectively utilise the PSIRF learning responses, so share any relevant experiences that showcase your investigative skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Vita Health Group
✨Know Your PSIRF Inside Out
Make sure you’re well-versed in the Patient Safety Incident Response Framework (PSIRF). Familiarise yourself with its principles and how it differs from the old Serious Incident Framework. This will show your commitment to patient safety and your understanding of the role.
✨Engage with Empathy
As a Patient Safety Officer, you'll need to engage with various stakeholders, including patients. Prepare examples of how you've handled sensitive situations in the past. Demonstrating your empathetic approach will resonate well during the interview.
✨Showcase Your Communication Skills
Excellent verbal and written communication is key for this role. Be ready to discuss how you’ve effectively communicated complex information to different audiences. Consider preparing a brief report or presentation to illustrate your skills.
✨Highlight Your Leadership Experience
The role requires strategic leadership, so think about times when you've led a team or project. Be prepared to share specific examples that demonstrate your ability to foster a positive culture and drive quality improvement initiatives.