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For Companies At a Glance
- Tasks: Design and improve services that enhance customer and patient experiences.
- Company: Join a people-centred company dedicated to improving lives for over 30 years.
- Benefits: Enjoy a competitive salary, flexible work-life balance, and comprehensive benefits.
- Why this job: Grow your skills in a supportive environment while making a real difference.
- Qualifications: Passion for service design and a desire to learn and develop.
- Other info: Award-winning employer with a commitment to equality and diversity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you looking to take the next step and develop your skills? Would you like to have the opportunity to grow and develop your skillset within a friendly, established team? If so, this role is perfect for you! We have a great opportunity for a Service Designer to join our service.
As a people–centred company, we are keen to develop individuals' careers where their interests apply. So, if you’re looking to enhance your skill sets, progress your career or focus on your personal growth, please read on.
What you will do in the role…
The Service Designer will be responsible for designing, improving, and governing end-to-end services that deliver value to customers, patients, and the organisation. This role integrates service design with operational excellence, behavioural science, Process Management, Business Analysis, and data-driven continuous improvement. The Service Designer will work across both transactional services and relational services, ensuring services are effective, efficient, equitable, and resilient.
Don't miss out on this amazing chance to embark on a fulfilling role filled with growth and the opportunity to improve people’s day to day lives.
Why Vita Health Group?
Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.
To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024. This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:
- Supportive team and management
- Positive work environment
- Wellbeing and mental health support
- Trust and respect
- Autonomy and flexibility
We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines.
In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package.
Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We are committed to being equitable and supporting the wellbeing of all employees. We are a Mindful Employer and a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be considered for interview.
Our Ethnicity Matters Scheme ensures that all applicants for senior roles (ÂŁ40,000+) from a minority ethnic group that meet the essential criteria will be considered for interview. Our Gender Matters Scheme ensures that all women applicants for senior roles (ÂŁ60,000+) that meet the essential criteria will be considered for interview.
We encourage applicants to contact HR to discuss or amend how we manage reference requests. Should you wish to discuss any adjustment or assistance you need in the application or interview process, please let us know and we will facilitate.
Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.
Vita Health Group reserves the right to close this job when sufficient applications have been received.
Service Designer employer: Vita Health Group Ltd
Contact Detail:
Vita Health Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your skills align with their mission of improving lives. This will make you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Service Designer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for service design shine through! We want to see how much you care about improving services and making a difference in people's lives.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background aligns with our mission of making people better!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and ideas.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Vita Health Group Ltd
✨Know Your Service Design Basics
Before the interview, brush up on the fundamentals of service design. Understand key concepts like user journey mapping, service blueprints, and how to integrate behavioural science into your designs. This will show that you’re not just familiar with the role but genuinely passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully identified a problem and designed a solution. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and apply your skills effectively.
✨Research Vita Health Group
Familiarise yourself with Vita Health Group’s mission and values. Understand their commitment to improving lives and how they integrate service design with operational excellence. This knowledge will help you align your answers with their goals and show that you’re a good fit for their culture.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about their approach to continuous improvement or how they support professional development within the team. This shows your interest in the role and your eagerness to grow within the company.
