Service Designer in Peacehaven

Are you looking to take the next step and develop your skills? Would you like to have the opportunity to grow and develop your skillset within a friendly, established team? If so, this role is perfect for you! We have a great opportunity for a Service Designer to join our service.

As a people–centred company, we are keen to develop individuals' careers where their interests apply. So, if you’re looking to enhance your skill sets, progress your career or focus on your personal growth, please read on.

What you will do in the role… The Service Designer will be responsible for designing, improving, and governing end-to-end services that deliver value to customers, patients, and the organisation. This role integrates service design with operational excellence, behavioural science, Process Management, Business Analysis, and data-driven continuous improvement. The Service Designer will work across both transactional services and relational services, ensuring services are effective, efficient, equitable, and resilient.

Don’t miss out on this amazing chance to embark on a fulfilling role filled with growth and the opportunity to improve people’s day to day lives.

Why Vita Health Group? Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024. This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:

• Supportive team and management
• Positive work environment
• Wellbeing and mental health support
• Trust and respect
• Autonomy and flexibility

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines.

In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package.

Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We are committed to being equitable and supporting the wellbeing of all employees. We are a Mindful Employer and a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be considered for interview.

Our Ethnicity Matters Scheme ensures that all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be considered for interview. Our Gender Matters Scheme ensures that all women applicants for senior roles (£60,000+) that meet the essential criteria will be considered for interview.

We are committed to meeting the standards outlined in the NHS Equality Delivery System (EDS), Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES). Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme is available.

We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests. Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitment@vhg.co.uk and we will facilitate.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.

Vita Health Group reserves the right to close this job when sufficient applications have been received.