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- Tasks: Lead a vibrant team, manage tenant relations, and ensure smooth operations in luxury student residences.
- Company: Join Vita Student, a leader in premium student living with a focus on style and community.
- Benefits: Competitive salary, performance bonus, flexible working hours, and comprehensive training.
- Other info: Exciting career growth opportunities in a supportive and innovative workplace.
- Why this job: Make a real impact on students' lives while developing your leadership skills in a dynamic environment.
- Qualifications: Strong interpersonal skills, leadership experience, and a knack for problem-solving.
The predicted salary is between 38000 - 38000 £ per year.
Salary: £38,000 plus 10% performance related bonus
Contract: Permanent, 42.5 hours per week
Working Patterns: Our Management Team work flexibly throughout the working week Monday – Sunday. Days and hours will rotate weekly subject to demands and team availability, working on average 1 weekend out of 3 or 4.
Vita Student's next‑level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style and luxury; our Residence Managers deliver exceptional leadership whilst streamlining best practice for optimal service and delivery. This is a critical and highly visible role within Vita Student with an overall responsibility to ensure our buildings, services and amenities run smoothly, meeting our premium and luxury brand standards.
- Leadership: Motivate and lead the team effectively, providing clear communication and a positive work environment with a focus on a high level of empathy and understanding to achieve optimal results within the team.
- Tenant Management: Handle resident enquiries, addressing complaints, resolving disputes, and maintaining positive relationships with tenants and guests.
- Maintenance Oversight: Coordinate repairs and maintenance requests with maintenance operatives and contractors. Inspect property for issues ensuring timely completion of works.
- Financial Management: Manage tenant agreements and monitor profit; our Residence Manager must be technologically astute.
Personal Characteristics: Excellent interpersonal skills and the ability to motivate, lead and develop teams effectively. A hands‑on attitude, combined with strong communication and people management skills. A strategic thinker.
Flexibility: An ability and enthusiasm for working in a varied job with rotating shift patterns, days and hours. Shifts can start as early as 7am and finish as late as 9pm with an expectation of doing 2 late finishes per week and 1 weekend in 3.
We’re looking for vibrant and enthusiastic people to join our wonderful team here at Vita Student. We only recruit the best of the best who pride themselves on making our residents’ experience premium. We onboard all employees by means of a thorough induction and learning offering support and guidance for personal or work‑related issues that may be impacting wellbeing.
Important: Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further. All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure.
Residence Manager employer: Vita Group
Contact Detail:
Vita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager
✨Tip Number 1
Network like a pro! Reach out to current or former Residence Managers on LinkedIn or at industry events. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Show off your leadership skills in interviews! Prepare examples of how you've motivated teams or resolved conflicts. We want to see that you can create a positive work environment.
✨Tip Number 3
Be ready to discuss your tech-savviness! Familiarise yourself with property management software and be prepared to explain how you’ve used technology to improve processes in past roles.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're genuinely interested in joining our team at Vita Student, and we love seeing that enthusiasm.
We think you need these skills to ace Residence Manager
Some tips for your application 🫡
Show Your Leadership Skills: In your application, highlight any experience you have in leading teams or managing projects. We want to see how you motivate others and create a positive work environment, so share specific examples that demonstrate your leadership style.
Tailor Your Application: Make sure to customise your CV and cover letter for the Residence Manager role. Use keywords from the job description to show that you understand what we’re looking for. This helps us see how you fit into our vision at Vita Student.
Highlight Your Interpersonal Skills: Since this role involves a lot of tenant management, it’s crucial to showcase your interpersonal skills. Talk about how you've successfully handled resident enquiries or resolved disputes in the past. We love candidates who can build strong relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Vita Group
✨Know the Company Inside Out
Before your interview, make sure you research Vita Student thoroughly. Understand their values, mission, and what sets them apart in the student accommodation market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Residence Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your interpersonal skills and how you create a positive work environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills, especially regarding tenant management and maintenance oversight. Think of specific situations you've faced in previous roles and how you handled them, focusing on your strategic thinking and hands-on approach.
✨Flexibility is Key
Given the rotating shift patterns, be prepared to discuss your flexibility and willingness to adapt to varying schedules. Share any relevant experiences where you've successfully managed changing demands, showing that you're ready to embrace the dynamic nature of the role.