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- Tasks: Deliver exceptional service to residents and maintain the luxury living environment.
- Company: Vita Group offers stylish co-living spaces for young professionals in vibrant city locations.
- Benefits: Enjoy flexible hours, paid holidays, birthday off, and access to lifestyle perks through Perkbox.
- Why this job: Join a diverse team, develop your career, and create memorable experiences for residents.
- Qualifications: Customer service experience is preferred; tech-savvy individuals with a proactive approach are ideal.
- Other info: This part-time role requires night shifts, offering a unique opportunity to work independently.
At Vita, we\’re on a mission to create environments in which people can flourish.
As an intelligence driven platform, we\’re constantly looking at data and insights in order to inform innovation.
Our approach to creating new properties goes far beyond the typical bricks and mortar approach.
We look at behaviours, trends, and new technologies to shape and create new products and services.
It\’s why we\’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.
We\’re passionate about helping people thrive.
This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.
Vita Group Vita Student Uhaus Union Co-living House of Social House of Social Food Hall Night Concierge.
Manchester, Circle Square Hourly Rate : £13 Contract: Permanent, zero hour contract Working Hours : 9pm – 7am varied days and shift patterns Vita Uhaus are redesigning how our residents live in the city.
Spaces are created to transform work/life balance and our services take care of the finer details, so residents enjoy more of each day effortlessly.
We\’re looking for our next Night Concierge to deliver a luxury, home-from-home experience for our residents whilst ensuring the upkeep of our premium site offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience: Front of House / Reception; greet and welcome residents and guests with a warm, friendly and vibrant attitude.
Maintain the upkeep of our premium site communal areas must be cleaned and maintained to a high standard.
– Cleaning will
Night Concierge employer: Vita Group
Contact Detail:
Vita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Familiarise yourself with the local area and its attractions. As a Night Concierge, you'll be expected to provide residents with information about nearby amenities and events, so knowing what's around will help you stand out.
✨Tip Number 2
Demonstrate your customer service skills in real-time. If you have the opportunity, engage with current staff or residents at similar establishments to showcase your friendly attitude and willingness to help.
✨Tip Number 3
Highlight your adaptability and problem-solving skills during any informal interactions. Being able to stay calm under pressure is crucial for this role, so share examples of how you've handled unexpected situations in the past.
✨Tip Number 4
Showcase your tech-savviness. Familiarise yourself with common technology systems used in concierge roles, as being technologically astute will be a significant advantage in managing tasks efficiently.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in roles similar to a concierge. Emphasise any previous work that involved maintaining high standards of cleanliness and safety, as well as your ability to handle enquiries and provide exceptional service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Night Concierge role at Vita Group. Mention specific qualities that make you a great fit, such as your adaptability, communication skills, and experience working independently during night shifts.
Showcase Relevant Skills: Highlight any technological skills you possess, as the role requires being technologically astute. If you have multilingual abilities, be sure to mention them, as they are warmly welcomed in this multicultural environment.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Night Concierge.
How to prepare for a job interview at Vita Group
✨Showcase Your Customer Service Skills
As a Night Concierge, you'll be the face of the establishment during the night hours. Be prepared to share specific examples from your past experiences where you provided exceptional customer service, especially in challenging situations.
✨Demonstrate Your Problem-Solving Abilities
The role requires quick thinking and adaptability. Think of scenarios where you've had to resolve issues on the spot. Highlight your ability to remain calm under pressure and how you effectively navigated unexpected situations.
✨Familiarise Yourself with the Location
Knowledge of local attractions and amenities is crucial for providing a personalised service. Research the area around the Vita Group properties and be ready to discuss local hotspots or services that residents might find useful.
✨Emphasise Your Technological Proficiency
Since the role involves using various technology systems and software, be prepared to discuss your experience with tech tools. Mention any relevant software you've used in previous roles and how comfortable you are with learning new systems.
