Housekeeper – Luxury Residence – Manchester, Circle Square
Hourly Rate: £13
Contract: Permanent, 20 hours per week
Working Hours: Monday - Friday 10am – 2pm
Vita Uhaus are redesigning how our residents live in the city. Spaces are created to transform work/life balance, and our services take care of the finer details, so residents enjoy more of each day effortlessly. We’re expanding our housekeeping team with the appointment of an experienced, customer-focused housekeeping professional to deliver a luxury, home-from-home cleaning service for our residents’ communal living spaces.
Housekeepers
Provide an exceptional, personalised cleaning service to our estate by ensuring that designated communal areas are maintained to a clean, healthy & presentable standard. This includes tasks like sweeping, mopping, vacuuming, dusting, and sanitising surfaces, as well as tasks like cleaning windows, polishing metal, and emptying bins to maintain the upkeep of our premium site & facilities.
- Cleaning reception, hallways, stairwells, working spaces, dining areas and other shared spaces.
- Sweeping, mopping, and vacuuming carpets and hard floors.
- Wiping down surfaces such as handrails, door handles, light switches, and furniture.
- Dusting and polishing furniture and other surfaces, polishing metal fixtures and surfaces.
- Disinfecting high-touch areas.
- Cleaning windows and glass doors.
- Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed, cleaned, tidied or reorganised as required.
- Reporting any damage or maintenance issues to the property management team.
- Picking up litter from shared living spaces including external grounds.
- Be on hand, delivering solutions to issues or challenges that may arise.
- Be a point of contact for any potential incident or emergency that may occur onsite.
- Using a smartphone/tablet, record & manage each studio clean: each studio clean is to be photographed prior to and at the end of each clean.
- Report any concerning behaviour of residents that could be an indication of welfare concern.
- Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager. Assist in ordering stock to maintain appropriate inventory.
- Housekeepers must understand and follow "Control of Substances Hazardous to Health” (COSHH) regulations to protect their health and safety when using cleaning chemicals.
Professional Experience
- A well-versed housekeeping professional with experience in large, multi-room residence facilities such as luxury accommodation buildings, hotels or hospitals or office buildings.
- Technological astuteness: operations run seamlessly with a variety of technology systems and software; Housekeepers must be technologically astute.
- Good understanding of COSHH regulations and practices.
Personal Characteristics
- Vita Group operates a multicultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
- Excellent communication skills. English is the primary spoken language; multilingual skills would be warmly welcomed.
- Adaptability, creativity & positivity.
- Resilience, with an ability to effectively navigate unexpected situations.
- Ability to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
- Flexibility: Facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Flexibility from Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
Benefits
Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits.
- Holidays: 28 days paid holiday including England & Wales Bank Holidays, pro-rata.
- Your Birthday: Employees can take their birthday off work.
- Perkbox: All employees have access to a Perkbox account to choose lifestyle perks.
- Royal London Pension: Vita Group contributes 3% of salary plus 5% employee contribution.
- Parties & Events: Hosting parties and events each year.
- Recognition Programmes: Employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries, etc.
- Career Development: Induction and learning & development programme with Bronze, Silver, Gold & Platinum training & recognition schemes.
- 24/7 Employee Assistance: Confidential service offering support and guidance for personal or work-related issues.
Right to Work & DBS
All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
