At a Glance
- Tasks: Maintain and repair student housing facilities, ensuring a comfortable living environment.
- Company: Vita Student, known for stylish and luxurious student apartments.
- Benefits: Competitive salary, annual bonus, 28 days holiday, and lifestyle perks.
- Other info: Dynamic work environment with excellent career development opportunities.
- Why this job: Join a vibrant team and make a real difference in students' lives.
- Qualifications: Experience in maintenance and strong communication skills required.
The predicted salary is between 28500 - 28500 £ per year.
Location: Newcastle
Salary: £28,500 per annum plus bonus - see benefits section for more details.
Contract: Permanent, 42.5 hours per week.
Working Hours: Monday – Friday 9am – 6pm (Flexibility may be offered).
Vita Student's next‑level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury and comfort to our residents, surrounded by premium amenities and a vibrant city life. Our Maintenance Operatives play a critical function, ensuring the smooth running of operational building facilities. This is a customer‑facing environment where you will be responsible for maintaining Vita Student’s highest building standards.
Responsibilities:
- Respond to maintenance requests, promptly addressing student and staff reports of issues with plumbing, electrical, heating/cooling, lighting, furniture, and other equipment.
- Planned Preventative Maintenance (PPM).
- Conduct regular inspections of residence facilities to identify potential issues and perform scheduled maintenance tasks.
- General repairs such as fixing minor issues like leaky plumbing, broken fixtures, damaged doors, and wall repairs.
- Perform minor tasks like replacing flooring, repairing furniture and touch‑up painting & decorating.
- Ground works, maintaining the upkeep of outdoor areas such as grass‑cutting and hedge‑trimming/shaping.
- Adhere to all safety regulations and procedures when performing maintenance tasks.
Professional Experience:
- Experience delivering preventive and corrective fire alarm and firefighting system maintenance.
- Skilled across a variety of maintenance functions.
- Well‑versed in delivering Planned Preventative Maintenance (PPM) within a similar environment.
- Demonstrable understanding and adherence to safety compliance regulations and procedures.
- IT literate.
Personal Characteristics:
- Openness to working in a multicultural environment, welcoming colleagues and residents from all over the world with diverse cultural backgrounds and religious beliefs.
- Excellent communication skills. English will be the primary spoken language; however multilingual skills would be warmly welcomed.
- Strong organisational and leadership qualities with an ability to remain calm under pressure.
- Adaptability, creativity and positivity.
- Resilience, with the ability to effectively navigate unexpected situations.
- Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
Benefits:
- Annual Bonus: Calculated & rewarded subject to achieving targets set against Key Performance Indicators (KPIs) such as reducing external contractor call‑outs fees, meeting pre‑set Service Level Agreements (SLAs), preventative maintenance management, feedback and building compliance.
- Holidays: Paid on a pro‑rata basis reflecting hours worked. Employees receive 28 days paid holiday including England & Wales bank holidays, pro‑rata.
- Perkbox: All employees receive access to a Perkbox account to choose lifestyle perks such as cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday.
- Royal London Pension: Vita Group contributes a financial value of 3% of salary to the pension pot in addition to a 5% employee contribution.
- Parties & Events: Regular events each year encouraging colleagues to celebrate success together.
- Recognition Programmes: Employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries, etc.
- Career Development: Induction and learning & development programmes with Bronze, Silver, Gold & Platinum training & recognition schemes.
- 24/7 Employee Assistance: Confidential service offering support and guidance for personal or work‑related issues.
Right to Work & DBS:
All offers of employment are subject to satisfactory pre‑employment checks, including Disclosure & Barring Service (DBS) checks. We are unable to offer Right to Work Sponsorship; therefore, applicants requiring sponsorship will not be considered further.
Maintenance Technician – Student Housing (Bonus) employer: Vita Group
Vita Student is an exceptional employer, offering a vibrant work culture in the heart of Newcastle where you can thrive as a Maintenance Technician. With competitive salaries, annual bonuses, and a comprehensive benefits package including 28 days of paid holiday and access to lifestyle perks through Perkbox, we prioritise employee well-being and development. Our commitment to career growth is evident through our structured training programmes and recognition initiatives, making it a rewarding place to build your career while contributing to a dynamic student living environment.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician – Student Housing (Bonus)
✨Tip Number 1
Get to know the company! Research Vita Student and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to maintenance tasks and customer service. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of past work or even a portfolio if you have one. This could include photos of repairs you've done or testimonials from previous employers about your maintenance expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Vita Student team.
We think you need these skills to ace Maintenance Technician – Student Housing (Bonus)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in maintenance and customer service. We want to see how your skills match what we're looking for at Vita Student!
Show Off Your Skills:Don’t just list your qualifications; give us examples of how you've tackled maintenance issues in the past. We love seeing real-life scenarios that demonstrate your problem-solving abilities.
Be Personable:Since this role is customer-facing, let your personality shine through! Use a friendly tone in your application to show us you’re approachable and ready to engage with our diverse residents.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Vita Group
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge. Familiarise yourself with common issues in student housing, like plumbing and electrical problems. Being able to discuss specific examples from your past experience will show that you're the right fit for the role.
✨Show Off Your People Skills
Since this is a customer-facing role, it's crucial to demonstrate your communication skills. Think of examples where you've successfully interacted with residents or colleagues, especially in a multicultural environment. This will highlight your ability to connect with diverse individuals.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you'd handle unexpected situations, like an urgent maintenance request. Think through your problem-solving process and be ready to explain how you stay calm under pressure while ensuring safety compliance.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
