At a Glance
- Tasks: Deliver a luxury cleaning service for student apartments and maintain high standards.
- Company: Join Vita Group, a leader in premium student accommodation.
- Benefits: Enjoy 28 days paid holiday, birthday off, and access to lifestyle perks.
- Other info: Flexible hours with opportunities for career development and recognition.
- Why this job: Be part of a vibrant team and make a real difference in students' lives.
- Qualifications: Experience in housekeeping and good communication skills are essential.
Overview
Housekeeping Assistant role at Vita Group, Edinburgh, Iona Street
Hourly Rate: £12.50
Working Hours: 12 hours per week. 3x 4-hour shifts, Monday - Sunday
Vita Student's next-level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re expanding our housekeeping team with the appointment of an experienced Housekeeper to deliver a luxury, home-from-home cleaning service for our residents’ studio apartments whilst ensuring our premium site & facilities are maintained to the highest standards.
Our Housekeepers
- Provide an exceptional, personalised room cleaning service to students by ensuring their studios are maintained to a clean, healthy & presentable standard.
- Working towards designated schedules, cleaning duties include but are not exclusive to; dusting, sweeping, vacuuming, anti-bacterial cleaning of surfaces and making beds.
- Ensure our facilities are being looked after respectfully by students & guests.
- Maintain the upkeep of our premium site & facilities.
- Be on hand, delivering solutions to issues or challenges that may arise.
- Be a point of contact for any potential incident or emergency that may occur onsite.
- Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
- Using a smart phone / tablet, record & manage each studio clean: each studio clean is to be photographed prior to, and at the end of each clean.
- Report any concerning behaviour of students that could be an indication of welfare concern.
- Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager.
- Assist in ordering stock to maintain appropriate inventory.
- Housekeepers must understand and follow "Control of Substances Hazardous to Health” (COSHH) regulations to protect their health and safety when using cleaning chemicals.
Professional Experience
A well-versed housekeeping professional with experience in large, multi-room residence facilities such as accommodation buildings, hotels or hospitals. Our operations run seamlessly with the support of a variety of technology systems and software; our Housekeepers must be technologically astute. Good understanding of COSHH regulations and practices.
Personal Characteristics
Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
- Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
- Adaptability, creativity & positivity.
- Resilience, with an ability to effectively navigate unexpected situations.
- Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
- Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
Why work for us
Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:
- Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro-rata.
- Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
- Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!
- Royal London Pension – Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
- Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.
- Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
- Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
- 24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
Right to Work & DBS
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Seniority level: Mid-Senior level
Employment type: Part-time
Job function: Management and Manufacturing
Housekeeping Assistant employer: Vita Group
Vita Group is an exceptional employer that prides itself on providing a luxurious living experience for students in Edinburgh. With a strong focus on employee wellbeing, we offer generous benefits including 28 days of paid holiday, a unique birthday leave policy, and access to a variety of lifestyle perks through Perkbox. Our vibrant work culture fosters personal growth through comprehensive training programmes and recognition initiatives, ensuring that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vita Group's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 3
Show off your tech skills! Since the role involves using technology for cleaning management, be ready to discuss any relevant experience you have with apps or software that can make your job easier.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the team!
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in housekeeping. We want to see how your skills align with our luxury standards and the specific duties mentioned in the job description.
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t forget to demonstrate your ability to interact effectively. Use clear language and maybe even share a brief example of how you’ve handled communication in past roles.
Highlight Your Tech Savviness:We’re looking for someone who’s comfortable using technology. Mention any experience you have with cleaning management systems or apps, as this will show us you can adapt to our tech-driven environment.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Vita Group
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge, especially around COSHH regulations and cleaning techniques. Familiarise yourself with the specific duties mentioned in the job description, like dusting, vacuuming, and managing cleaning supplies.
✨Showcase Your Experience
Be ready to share examples from your previous roles that highlight your experience in large facilities. Talk about how you maintained cleanliness and dealt with unexpected situations, as this will show your adaptability and problem-solving skills.
✨Communicate Clearly
Since communication is key in a multi-cultural environment, practice speaking clearly and confidently. If you have any multilingual skills, don’t hesitate to mention them, as they could be a great asset in this role.
✨Demonstrate Flexibility
Vita Group values flexibility, so be prepared to discuss your availability and willingness to work varied hours, including weekends and holidays. Showing that you can adapt to the needs of the residents will make you a standout candidate.
