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- Tasks: Greet and assist students and guests, ensuring a positive experience in our vibrant community.
- Company: Vita Group, dedicated to creating flourishing environments for diverse communities.
- Benefits: Competitive hourly rate, pension contributions, and discounts on local attractions.
- Why this job: Join a multicultural team and make a real difference in students' lives.
- Qualifications: Strong communication skills and a friendly, adaptable attitude.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 13 - 16 £ per hour.
At Vita, we are on a mission to create environments in which people can flourish. As an intelligence-driven platform, we are constantly looking at data and insights to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. We are passionate about helping people thrive, which is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.
Vita Student's next-level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style and luxury, providing information on local attractions and handling enquiries with a focus on creating a seamless and positive experience:
- Front of House / Reception; greet and welcome students and guests with a warm, friendly, and vibrant attitude.
- Be on hand for questions which may arise.
- Ensure our facilities are being looked after respectfully by residents; communal areas must be cleaned and maintained to a high standard at all times.
- Deliver solutions to issues or challenges that may arise.
- Conduct block walks every 4-6 hours surveying and reporting every area of the building.
- Replenish refreshment stock, such as coffee beans, tea bags, milk, and vending machine food products.
Customer Service Assistants must be technologically astute. Vita Student operates a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
Personal Characteristics:
- Excellent communication skills. English will be the primary spoken language; however, multi-lingual skills would be warmly welcomed.
- Strong organisational and leadership qualities with an ability to remain calm under pressure.
- Adaptability and creativity.
Benefits include:
- Royal London Pension – We care about our people and their future. Vita Group contributes a financial value of 3% of salary to your pension pot in addition to a 5% employee contribution to help prepare for the future.
- Thorough induction and learning offering support and guidance for personal or work-related issues that may be impacting wellbeing.
Right to Work
Customer Service Assistant in England employer: Vita Group
Contact Detail:
Vita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in England
✨Tip Number 1
Get to know Vita's mission and values inside out. When you walk into that interview, show us how your passion for helping people thrive aligns with what we do. It’s all about connecting your vibe with our vision!
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll be the friendly face of Vita. So, brush up on your ability to engage with diverse people and handle questions with ease. We want to see that warm, vibrant attitude shine through!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with common customer service tools and platforms. Being technologically astute is key for us, so don’t hesitate to mention any relevant experience during your chat with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Vita family. Let’s make it happen!
We think you need these skills to ace Customer Service Assistant in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, we’re all about creating positive experiences!
Tailor Your Application: Make sure to tailor your application specifically for the Customer Service Assistant role at Vita. Highlight your relevant skills and experiences that align with our mission of helping people thrive. It shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Vita Group
✨Know the Company Inside Out
Before your interview, take some time to research Vita and their mission. Understand their approach to creating environments that help people thrive. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Communication Skills
As a Customer Service Assistant, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in diverse environments. Practise articulating your thoughts clearly and confidently.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved issues or challenges. Vita values adaptability and creativity, so be ready to discuss how you can deliver solutions under pressure while maintaining a positive experience for residents.
✨Emphasise Your Tech Savviness
Since the role requires being technologically astute, brush up on any relevant software or tools you might use. Be prepared to discuss your experience with technology and how it can enhance customer service in a modern environment.
