Customer Service Assistant

At Vita, we\’re on a mission to create environments in which people can flourish.
As an intelligence driven platform, we\’re constantly looking at data and insights in order to inform innovation.
Our approach to creating new properties goes far beyond the typical bricks and mortar approach.
We look at behaviours, trends, and new technologies to shape and create new products and services.
It\’s why we\’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.
We\’re passionate about helping people thrive.
This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.
Vita Group Vita Student Uhaus Union Co-living House of Social House of Social Food Hall Customer Service Assistant .
Belfast Hourly Rate : £13 Contract: Permanent, 10 hours per week Working Hours : Varied days offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience: Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.
Be on hand for questions which may arise.
Ensure our facilities are being looked after respectfully by residents communal areas must be cleaned and maintained to a high standard at all times.
Be on hand, delivering solutions to issues or challenges that may arise.
Conduct block walks every 4-6 hours surveying and reporting every area of the building.
Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.
Manage our Customer Service Assistants must be technologically astute.
Personal Characteristics Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs.
All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
Excellent communication skills.
English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
Strong organisational and leadership qualities with an ability to remain calm under pressure.
Adaptability, creativity cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there\’s something to suit everyone
Royal London Pension – We care about our people and their future.
Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
Parties we onboard all employees by means of a thorough induction and learning offering support and guidance for personal or work-related issues that may be impacting wellbeing.
Right to Work