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- Tasks: Prepare and serve delicious breakfast items while keeping the kitchen spotless.
- Company: Vita Group, a luxury student living provider in Belfast.
- Benefits: Enjoy 28 days holiday, birthday off, and access to lifestyle perks.
- Why this job: Join a vibrant team and make mornings special for residents.
- Qualifications: Customer service experience in a fast-paced kitchen is a plus.
- Other info: Flexible hours with opportunities for career development and wellbeing support.
Overview
Vita Group, Belfast, Northern Ireland, United Kingdom
Breakfast Customer Service Advisor (Part-time, 20 hours per week). Working hours: 6:30am – 11:00am, Monday – Friday. Hourly rate: £13.
Vita Student offers luxury studio living with premium amenities. A breakfast service is provided to residents, and the Breakfast Customer Service Assistant will be involved in preparing, cooking and presenting breakfast items to a high standard, while keeping the kitchen clean and compliant with food safety regulations.
Responsibilities
- Meet & greet residents and guests with a warm, friendly attitude.
- Prepare, cook, and present a variety of breakfast foods in a timely manner.
- Maintain a clean and organised kitchen workspace; adhere to food safety regulations.
- Ensure residents and facilities are respected by all colleagues and guests.
- Monitor produce stock levels and assist in ordering to maintain inventory.
- Respond to questions, queries and requests in a helpful manner.
- Keep kitchen and breakfast areas clean and tidy; deep-clean equipment as required.
- Replenish refreshment stock (coffee, tea, milk, vending items).
- Be the primary point of contact for incidents or emergencies onsite.
Professional Experience
- A customer service professional with a background in a fast-paced kitchen environment.
- Well versed in kitchen regulations.
- Technologically astute; comfortable with a variety of software and systems.
Personal Characteristics
- Vita Student operates in a multicultural environment; all colleagues and residents should be treated with an equal and diverse approach.
- Excellent communication skills; English as primary language; multilingual skills welcomed.
- Adaptability, creativity and positivity.
- Resilience to navigate unexpected situations.
- Ability to stand for extended periods and perform repetitive tasks with reasonable adjustments if required.
- Flexibility: facilities are open 24/7; some time-off needs may be needed, but flexibility to cover shifts is imperative to ensure continuous service.
Benefits & Additional Information
- Holidays: 28 days paid holiday pro-rata, including England & Wales Bank Holidays.
- Your Birthday: employees take their birthday off work.
- Perkbox access for lifestyle perks and discounts.
- Royal London Pension: Vita Group contributes 3% of salary; employee contribution 5%.
- Parties & Events and Recognition Programmes.
- Career Development with induction and training programs.
- 24/7 Employee Assistance for wellbeing support.
- Right to Work & DBS checks required; sponsorship for Right to Work in the UK is not offered.
Right to Work & DBS checks apply. All offers of employment are subject to satisfactory pre-employment checks. We are unable to offer Right to Work Sponsorship.
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Breakfast Customer Service Assistant employer: Vita Group
Contact Detail:
Vita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vita Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Breakfast Customer Service Assistant. Highlight your customer service skills and kitchen experience!
✨Tip Number 3
Dress the part! Even though it’s a breakfast service role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Breakfast Customer Service Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your friendly and warm attitude, especially since you'll be meeting and greeting residents. A touch of your unique style can make your application stand out.
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or kitchen environments. We love seeing how you've handled fast-paced situations and adhered to food safety regulations, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Breakfast Customer Service Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vita Group
✨Know Your Breakfast Basics
Familiarise yourself with common breakfast items and cooking techniques. Being able to discuss how you would prepare and present these dishes can really impress the interviewers, showing that you're ready to jump right in.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since this role involves meeting and greeting residents, demonstrating your friendly attitude and communication skills will be key to making a great impression.
✨Understand Food Safety Regulations
Brush up on food safety regulations relevant to kitchen environments. Being knowledgeable about hygiene practices and how to maintain a clean workspace will show that you take the role seriously and are committed to safety.
✨Be Ready for Flexibility Questions
Since the job requires flexibility with shifts, think about your availability and be prepared to discuss it. Showing that you're adaptable and willing to cover shifts when needed will highlight your commitment to the team.
