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- Tasks: Prepare and serve delicious breakfast items while keeping the kitchen spotless.
- Company: Vita Group, a luxury student living provider in Belfast.
- Benefits: Enjoy 28 days holiday, birthday off, and access to lifestyle perks.
- Why this job: Join a vibrant team and make mornings special for residents.
- Qualifications: Customer service experience in a fast-paced kitchen is a plus.
- Other info: Flexible hours with opportunities for career development and wellbeing support.
Breakfast Customer Service Assistant
Location: Belfast, Northern Ireland, United Kingdom
Contract: Permanent, 20 hours per week
Working Hours: 6:30am – 10:30am, Monday – Friday
Hourly Rate: £13
Vita Student offers a range of studio apartments for students, and the Breakfast Customer Service Assistants help run breakfast service during the busiest times. The role involves preparing, cooking, and presenting a variety of breakfast foods, ensuring quality standards, maintaining a clean kitchen workspace, and working under food safety regulations.
Responsibilities
- Meet and greet residents and guests with a warm, friendly, and vibrant attitude
- Prepare, cook, and present a variety of breakfast foods in a timely manner
- Maintain a clean and organised kitchen workspace
- Adhere to food safety regulations
- Ensure residents and facilities are respected by all fellow residents and guests
- Monitor produce stock levels and communicate needs to the site manager; assist in ordering produce to maintain appropriate inventory
- Respond to all questions, queries and requests in a helpful manner
- Ensure the kitchen and breakfast areas are clean and tidy
- Deep clean specific equipment or appliances such as fridges & ovens as required
- Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products
- Be the primary point of contact for any potential incident or emergency that may occur onsite
Professional Experience
- Customer service professional with a background in a fast‑paced kitchen environment
- Well versed in kitchen regulations
- Technologically astute, able to use a variety of technology systems and software that support operations
Personal Characteristics
- Experience working in a multicultural environment; deliver a diverse and equal approach to colleagues and residents
- Excellent communication skills – English primary spoken language, multilingual skills welcomed
- Adaptability, creativity & positivity
- Resilience, able to effectively navigate unexpected situations
- Can carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required
- Flexible; available as required to ensure continuous service to residents, including 24/7 hours and across holiday/break schedules
Benefits
- 28 days paid holiday pro‑rata, including England & Wales Bank Holidays
- Birthday off to celebrate personal occasions
- Access to a Perkbox account for lifestyle perks (e.g., cinema tickets, supermarket savings)
- Royal London pension: 3% employer contribution plus 5% employee contribution to pension pot
- Parties & events each year to recognise and reward hard work
- Recognition programmes (employee of the month vouchers, community champion, experience awards, etc.)
- Career development: induction, learning & development programme, Bronze, Silver, Gold & Platinum training & recognition schemes
- 24/7 employee assistance confidential service for personal or work‑related issues
Right to Work & DBS
All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship.
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Breakfast Customer Service Assistant employer: Vita Group
Contact Detail:
Vita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vita Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Breakfast Customer Service Assistant. Highlight your customer service skills and kitchen experience!
✨Tip Number 3
Dress the part! Even though it’s a breakfast service role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Breakfast Customer Service Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your friendly and warm attitude, especially since you'll be meeting and greeting residents. A touch of your unique style can make your application stand out.
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or kitchen environments. We love seeing how you've handled fast-paced situations and adhered to food safety regulations, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Breakfast Customer Service Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vita Group
✨Know Your Breakfast Basics
Familiarise yourself with common breakfast items and cooking techniques. Being able to discuss how you would prepare and present these dishes can really impress the interviewers, showing that you're ready to jump right in.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since this role involves meeting and greeting residents, demonstrating your friendly attitude and communication skills will be key to making a great impression.
✨Understand Food Safety Regulations
Brush up on food safety regulations relevant to kitchen environments. Being knowledgeable about hygiene practices and how to maintain a clean workspace will show that you take the role seriously and are committed to safety.
✨Be Ready for Flexibility Questions
Since the job requires flexibility with shifts, think about your availability and be prepared to discuss it. Showing that you're adaptable and willing to cover shifts when needed will highlight your commitment to the team.
