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- Tasks: Greet residents, prepare breakfast, maintain kitchen cleanliness, and respond to queries.
- Company: Vita Group offers stylish student apartments with premium amenities in a vibrant city.
- Benefits: Enjoy 28 days holiday, birthday off, Perkbox perks, and a pension scheme.
- Why this job: Join a multicultural team, develop your skills, and enjoy a fun work environment.
- Qualifications: Customer service experience in a fast-paced kitchen; tech-savvy and adaptable.
- Other info: Flexible hours; must be available for shifts including bank holidays.
Breakfast Customer Service Assistant – Leeds
Hourly Rate: £13
Contract: Permanent, 20 hours per week
Working Hours: Monday – Friday, 6am – 10am
Vita Student\’s next-level apartment design offers a variety of studios to suit our students\’ lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Part of our luxury offerings includes serving our residents a variety of breakfast.
Our Breakfast Customer Service Assistant
The breakfast period is one of the busiest times at Vita Student. Our Breakfast Customer Service Assistants are responsible for preparing, cooking, and presenting a variety of breakfast foods in a timely manner, ensuring quality standards are met, while maintaining a clean and organised kitchen workspace, often requiring adherence to food safety regulations and effective communication with the breakfast service team.
- Meet & greet residents and guests with a warm, friendly and vibrant attitude.
- Prepare, cook, and present a variety of breakfast foods in a timely manner.
- Maintain a clean and organised kitchen workspace.
- Adhere to food safety regulations.
- Ensure residents and facilities are being well respected by all fellow residents and guests.
- Monitor produce stock levels and communicate needs to the site manager; assist in ordering produce to maintain appropriate inventory.
- Respond to all questions, queries and requests in a helpful manner.
- Ensure the kitchen and breakfast areas are clean and tidy.
- Deep‑clean specific equipment or appliances such as fridges and ovens as required.
- Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.
- Be the primary point of contact for any potential incident or emergency that may occur onsite.
Professional Experience
- Customer service professional with a background in a fast‑paced kitchen environment.
- Well versed in kitchen regulations.
- Operates seamlessly with a variety of technology systems and software; must be technologically astute.
Personal Characteristics
- Operate within a multi‑cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita Student colleagues must deliver a diverse and equal approach to colleagues and residents alike.
- Excellent communication skills. English is the primary spoken language; however multi‑lingual skills would be warmly welcomed.
- Adaptability, creativity & positivity.
- Resilience with an ability to effectively navigate unexpected situations.
- Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
- Flexibility: Facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. When celebrations require time off, flexibility is imperative to ensure continuous service to residents.
Why work for Vita Student
- Holidays: 28 days paid holiday pro‑rata, including England & Wales bank holidays.
- Your Birthday: Employees take their birthday off work.
- Perkbox: Access to Perkbox account for lifestyle perks.
- Royal London Pension: Vita Group contributes 3% of salary; employees contribute 5%.
- Parties & Events: Host parties and events annually.
- Recognition Programme: Employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries.
- Career Development: Induction and learning & development programme; Bronze, Silver, Gold & Platinum training & recognition schemes.
- 24/7 Employee Assistance: Confidential support and guidance for personal or work‑related issues.
Right to Work & DBS
All offers of employment are subject to satisfactory pre‑employment checks, which will include Disclosure & Barring Service (DBS) checks.
Unfortunately, we are unable to offer Right-to-Work sponsorship. Therefore, if you require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
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Breakfast Customer Service Assistant employer: Vita Group
Contact Detail:
Vita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the breakfast menu and any specific dietary requirements that may be common among students. This knowledge will help you engage with residents and guests more effectively, showing that you care about their needs.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios you might encounter in a busy kitchen environment. Being able to handle unexpected situations with a positive attitude will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability by being open to working flexible hours, especially during peak times or special events. Highlighting your willingness to accommodate the needs of the business can make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Vita Group if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Breakfast Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and kitchen environments. Emphasise any roles where you interacted with customers or prepared food, as this will resonate with the responsibilities of the Breakfast Customer Service Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a fast-paced kitchen. Mention specific skills that align with the job description, such as adaptability, communication, and attention to detail.
Highlight Relevant Skills: In your application, be sure to mention any experience you have with food safety regulations and kitchen operations. If you have multilingual skills, highlight them as they are welcomed in a multicultural environment like Vita Group.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Mention why you want to work at Vita Group and how you can contribute to creating a warm and friendly atmosphere for residents and guests.
How to prepare for a job interview at Vita Group
✨Show Your Warmth
As a Breakfast Customer Service Assistant, your ability to greet residents and guests with a friendly attitude is crucial. Practice a warm introduction and be ready to showcase your interpersonal skills during the interview.
✨Demonstrate Kitchen Knowledge
Familiarise yourself with basic kitchen regulations and food safety practices. Be prepared to discuss your experience in a fast-paced kitchen environment and how you ensure cleanliness and organisation.
✨Highlight Flexibility
The role requires flexibility due to varying shifts and responsibilities. Be ready to explain how you can adapt to different situations and your availability for early morning shifts or holidays.
✨Communicate Effectively
Excellent communication skills are essential in this multicultural environment. Prepare examples of how you've successfully interacted with diverse groups and handled customer queries in the past.