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- Tasks: Prepare and serve delicious breakfasts while ensuring a clean kitchen environment.
- Company: Vita Group offers luxury student accommodation with a vibrant community atmosphere.
- Benefits: Enjoy 28 days paid holiday, birthday off, and access to lifestyle perks through Perkbox.
- Why this job: Join a diverse team in a fast-paced environment, perfect for building skills and making connections.
- Qualifications: Customer service experience in a kitchen setting is preferred; tech-savvy individuals are a plus.
- Other info: Flexible hours required; must be available for shifts including holidays.
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Breakfast Customer Service Advisor. Warwick Cannon Park, Coventry
Hourly Rate: ÂŁ13
Working Hours: 6am – 11am. x5 shifts per week
Vita Student\’s next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Part of our luxury offerings includes serving our residents a variety of breakfast.
Our Breakfast Customer Service Assistant
The breakfast period is one of the busiest times at Vita Student. Our Breakfast Customer Service Assistants are responsible for preparing, cooking, and presenting a variety of breakfast foods in a timely manner, ensuring quality standards are met, while maintaining a clean and organised kitchen workspace, often requiring adherence to food safety regulations and effective communication with the breakfast service team.
- Meet & greet residents and guest with a warm, friendly and vibrant attitude.
- Prepare, cook, and present a variety of breakfast foods in a timely manner.
- Maintain a clean and organised kitchen workspace
- Adhere to food safety regulations
- Ensure residents and facilities are being well respected by all fellow residents and guests
- Monitor produce stock levels and communicate needs to the site manager; assist in ordering produce to maintain appropriate inventory.
- Respond to all questions, queries and requests in a helpful manner
- Ensure the kitchen and breakfast areas are clean and tidy
- Deep-clean specific equipment or appliances such as fridges & ovens as required.
- Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products
- Be the primary point of contact for any potential incident or emergency that may occur onsite
Professional Experience
Who we want to join our team…
- A customer service professional with a background in a fast-paced kitchen environment.
- Well versed in kitchen regulations
- Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistant must be technologically astute.
Personal Characteristics
- Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita Student colleagues must deliver a diverse and equal approach to colleagues and residents alike.
- Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
- Adaptability, creativity & positivity.
- Resilience, with an ability to effectively navigate unexpected situations.
- Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
- Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
Why work for Vita Student…….
Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:
Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.
Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!
Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.
Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
Right to Work & DBS
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.
Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
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Breakfast Customer Service Assistant employer: Vita Group
Contact Detail:
Vita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the breakfast menu and food safety regulations. Knowing the dishes you’ll be preparing and the standards expected will help you stand out during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled busy situations in the past. This role requires a friendly and vibrant attitude, so be ready to demonstrate your ability to engage with residents.
✨Tip Number 3
Highlight your adaptability and flexibility. Since the role requires working early hours and possibly on holidays, emphasising your willingness to accommodate these needs can make you a more attractive candidate.
✨Tip Number 4
If you have multilingual skills, mention them! In a multicultural environment like Vita Student, being able to communicate in multiple languages can set you apart from other applicants.
We think you need these skills to ace Breakfast Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and kitchen environments. Emphasise any roles where you prepared food or worked in a fast-paced setting, as this is crucial for the Breakfast Customer Service Assistant position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific qualities that make you a great fit, such as your adaptability, communication skills, and experience with food safety regulations.
Showcase Your Multilingual Skills: If you speak multiple languages, be sure to mention this in your application. Vita Group values diversity and multilingual abilities can set you apart from other candidates.
Highlight Flexibility: Since the role requires flexibility due to varying shifts, include examples of how you've successfully managed flexible work schedules in the past. This will demonstrate your readiness to meet the demands of the job.
How to prepare for a job interview at Vita Group
✨Show Your Customer Service Skills
As a Breakfast Customer Service Assistant, you'll be interacting with residents and guests regularly. Be prepared to share examples of how you've provided excellent customer service in the past, especially in a fast-paced environment.
✨Demonstrate Your Kitchen Knowledge
Familiarise yourself with basic kitchen regulations and food safety standards. During the interview, mention any relevant experience you have in food preparation or cooking, as this will show your understanding of the role's requirements.
✨Emphasise Adaptability and Positivity
The breakfast period can be hectic, so it's important to convey your ability to stay calm under pressure. Share instances where you've successfully navigated unexpected situations while maintaining a positive attitude.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you’ve effectively communicated with team members and customers in previous jobs, and consider mentioning any multilingual skills you possess, as they would be a bonus.
