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- Tasks: Assist customers via live chat, resolving queries and providing information.
- Company: Join a fast-growing ecommerce client through Vita CV, focused on customer service.
- Benefits: Enjoy flexible shifts, remote work from anywhere in the UK, and ongoing training.
- Why this job: Gain valuable customer service experience in a supportive, fully remote environment.
- Qualifications: Strong written English, basic computer skills, and multitasking ability required.
- Other info: Part-time role with opportunities for growth and development.
Remote Live Chat Assistant (Entry-Level) Get AI-powered advice on this job and access more exclusive features. Pay Range Information This range is provided by VITA CV. Your actual pay will depend on your skills and experience. Please talk with your recruiter to learn more. Job Details Title: Remote Live Chat Assistant (Entry-Level) Location: London (Remote – Work from Home) Type: Part-Time About the Role Vita CV is hiring on behalf of a fast-growing ecommerce client for a Remote Live Chat Assistant . This entry-level role is ideal for individuals with strong written communication skills who want to gain customer service experience in a fully remote environment. Key Responsibilities Respond to customer queries via live chat Provide accurate information and resolve issues promptly Escalate complex queries when necessary Maintain a friendly and professional tone Requirements Excellent written English and typing speed Basic computer literacy Ability to multitask and stay organized Flexible shifts including evenings and weekends Remote work from anywhere in the UK Ongoing training and support How to Apply Apply now via Vita CV and take the next step in your career. Additional Details Seniority Level: Entry level Employment Type: Part-time Job Function: Customer Service Industry: Consumer Services Referrals can increase your chances of interviewing at VITA CV by 2x. Locations and posting dates include: London, England, UK – 1 week ago Coventry, England, UK – 5 days ago Staines-Upon-Thames, England, UK – 1 week ago St Albans, England, UK – 1 week ago County Durham, England, UK – 5 days ago Greater Bristol Area, UK – 1 week ago We’re unlocking community knowledge in a new way, with insights added directly into each article, starting with the help of AI. #J-18808-Ljbffr
Remote Live Chat Assistant (Entry-Level) employer: VITA CV
Contact Detail:
VITA CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Live Chat Assistant (Entry-Level)
✨Tip Number 1
Familiarise yourself with common customer service scenarios. Understanding typical queries and how to respond can give you a significant edge during interviews, as it shows your proactive approach to the role.
✨Tip Number 2
Practice your typing speed and accuracy. Since this role involves responding to live chats, being able to type quickly and correctly will not only help you perform better but also impress potential employers.
✨Tip Number 3
Showcase your communication skills in informal settings. Engage in online forums or social media groups where you can practice writing clearly and professionally, which is crucial for a Live Chat Assistant.
✨Tip Number 4
Network with current or former customer service professionals. They can provide insights into the role and may even refer you to opportunities, increasing your chances of landing the job.
We think you need these skills to ace Remote Live Chat Assistant (Entry-Level)
Some tips for your application 🫡
Highlight Your Communication Skills: Since the role requires strong written communication skills, make sure to emphasise your proficiency in English. Provide examples of how you've effectively communicated in previous roles or experiences.
Tailor Your CV: Customise your CV to reflect relevant experience, even if it's from non-traditional roles. Focus on any customer service experience, typing speed, and your ability to multitask, as these are key for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you're interested in working as a Remote Live Chat Assistant and how you can contribute to their customer service team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, as well as clarity and conciseness. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at VITA CV
✨Showcase Your Communication Skills
As a Remote Live Chat Assistant, strong written communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in past roles or situations.
✨Familiarise Yourself with the Company
Research the ecommerce client you’ll be working for. Understanding their products, services, and customer base will help you answer questions more effectively and show your genuine interest in the role.
✨Practice Multitasking Scenarios
Since the role requires multitasking, consider practising scenarios where you handle multiple queries at once. This could involve role-playing with a friend or using chat simulation tools to get comfortable with managing several conversations simultaneously.
✨Prepare for Common Customer Service Questions
Anticipate common interview questions related to customer service, such as how you would handle an upset customer or resolve a complex issue. Prepare thoughtful responses that highlight your problem-solving skills and ability to maintain a professional tone.
