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- Tasks: Assist customers via live chat and email, ensuring a positive experience.
- Company: Growing UK-based online business with a focus on customer satisfaction.
- Benefits: Competitive pay of £13 – £18 per hour and flexible remote work.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills; customer support experience is a plus.
- Other info: Diverse applicants encouraged; great opportunity for personal growth.
The predicted salary is between 13 - 18 £ per hour.
A growing UK-based online business is seeking a Remote Customer Support Advisor to handle customer inquiries via live chat and email, ensuring a positive and professional experience.
Ideal candidates will have strong communication skills and a customer-focused mindset. Previous experience in customer support is advantageous but not required.
This position offers a pay range of £13 – £18 per hour and encourages applicants from diverse backgrounds to apply.
Remote Customer Support Pro — Live Chat & Email employer: VITA CV
Contact Detail:
VITA CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Support Pro — Live Chat & Email
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be handling customer inquiries via live chat and email, practice responding to common questions clearly and professionally. We recommend role-playing with a friend or using online resources to simulate real-life scenarios.
✨Tip Number 2
Familiarise yourself with the company’s products and services before your interview. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role. We can help you find all the info you need on our website!
✨Tip Number 3
Don’t underestimate the power of a positive attitude! Customer support is all about creating a great experience for customers, so be ready to showcase your friendly and approachable personality during interviews. We believe that a good vibe can go a long way!
✨Tip Number 4
Finally, apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly. So, what are you waiting for? Get your application in!
We think you need these skills to ace Remote Customer Support Pro — Live Chat & Email
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about chatting with customers, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showing a bit of personality!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Highlight any relevant experience or skills that align with what we’re looking for in a Remote Customer Support Advisor.
Be Customer-Focused: We love candidates who have a customer-focused mindset! In your application, share examples of how you’ve gone above and beyond for customers in the past, even if it’s from a different role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at VITA CV
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
Since this role involves live chat and email support, practice clear and concise communication. You might want to do mock interviews with a friend or family member, focusing on how you articulate your thoughts and respond to questions.
✨Prepare for Common Scenarios
Think about common customer inquiries and how you would handle them. Prepare examples from your past experiences, even if they're not directly related to customer support. This will demonstrate your problem-solving skills and customer-focused mindset.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions about the role and the company culture. This shows your enthusiasm and helps you determine if it's the right fit for you. Questions about team dynamics or training opportunities can be particularly insightful.
