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- Tasks: Assist customers via live chat and provide top-notch support.
- Company: Dynamic customer service company based in the UK.
- Benefits: Flexible remote work options and a supportive team environment.
- Why this job: Make a difference by helping customers while enjoying work-life balance.
- Qualifications: Strong written communication skills and a customer-focused mindset.
- Other info: No prior experience needed; just bring your problem-solving skills!
The predicted salary is between 24000 - 36000 £ per year.
A customer service company in the United Kingdom is seeking a Customer Support Specialist to be the first point of contact for customer inquiries via live chat. This role requires strong written communication skills and a customer-focused attitude. Ideal candidates will have a problem-solving ability and enjoy working in a flexible remote environment. Previous experience in customer support is helpful but not essential. Join us today to help customers and enjoy flexible work options.
Remote Chat Support Specialist employer: VITA CV
Contact Detail:
VITA CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Chat Support Specialist
✨Tip Number 1
Make sure to brush up on your written communication skills. Since you'll be chatting with customers, it's crucial to express yourself clearly and concisely. Practise responding to common customer queries to get comfortable with the format.
✨Tip Number 2
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues for customers. This will help us see how you can handle real-life scenarios in the role.
✨Tip Number 3
Don’t forget to highlight your flexibility! Since this is a remote position, let us know how you manage your time and stay productive while working from home. Share any tips or tools you use to keep organised.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Remote Chat Support Specialist
Some tips for your application 🫡
Show Off Your Writing Skills: Since this role is all about written communication, make sure your application showcases your best writing. Keep it clear, concise, and friendly – just like how you’d chat with a customer!
Highlight Your Customer Focus: We want to see that you’ve got a customer-first attitude. Share examples from your past experiences where you went above and beyond to help someone out. It’ll show us you’re the right fit for our team!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for genuine people who can connect with customers, so a bit of your unique flair can go a long way!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at VITA CV
✨Master Your Written Communication
Since this role heavily relies on written communication, practice crafting clear and concise messages. Consider doing mock chats with friends or family to refine your tone and style, ensuring it’s friendly and professional.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled customer issues in the past. Think of specific scenarios where you turned a negative experience into a positive one. This will demonstrate your ability to think on your feet and provide excellent support.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and customer service approach. Understanding their culture will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Embrace the Remote Work Environment
Since this is a remote position, be ready to discuss how you manage your time and stay motivated while working from home. Share any tools or strategies you use to maintain productivity and ensure effective communication with your team.
