At a Glance
- Tasks: Support transport planning and manage logistics admin in a dynamic operations role.
- Company: Join a regional distribution employer with a collaborative team culture.
- Benefits: Competitive pay, hybrid work, pension scheme, and funded training opportunities.
- Other info: Great career progression with a clear path to Transport Supervisor.
- Why this job: Kickstart your career in operations and make a real impact in logistics.
- Qualifications: Experience in logistics or transport admin; strong Excel skills required.
The predicted salary is between 26000 - 31000 £ per year.
Looking to move from a logistics admin or transport coordinator seat into a fuller operations role? An Operations Coordinator position is now live on Vita CV. We are recruiting on behalf of a regional distribution employer with operations across the North East. The role is hybrid (three days onsite at the Newcastle hub, two from home after the first three months). Full company name shared with shortlisted candidates at initial screening.
About the Role
This is a permanent, junior-level operations seat supporting transport planning, customer-facing logistics admin, and KPI reporting. The team is twelve people including drivers. The Operations Coordinator reports to the Operations Manager and works in partnership with the existing Transport Supervisor.
Responsibilities
- Daily route allocation against driver availability, working from the transport planner's overnight schedule.
- Manage exception cases (late deliveries, failed deliveries, customer escalations) to resolution.
- Run daily and weekly KPI reports for the operations management team (on-time delivery, vehicle utilisation, driver hours compliance).
- Coordinate driver communication during shifts.
- Cover for the Transport Supervisor at lunch and on rest days.
- Support the monthly customer review pack with logistics data.
Qualifications
- Six to eighteen months of logistics, transport, operations, or warehouse administration experience.
- Comfort with transport management systems and tracking platforms (the hub uses Mandata, training given).
- Strong Excel skills.
- Clear phone and email manner for customer-facing and driver-facing communication.
- Right to work in the UK.
- A logistics or supply-chain qualification is welcome but not required if practical experience is solid.
Required Skills
- Logistics, transport, operations, or warehouse administration experience.
- Transport management systems and tracking platforms proficiency.
- Right to work in the UK.
Pay range and compensation package
Pay: £13.33 to £15.90 per hour (£26,000 to £31,000 annualised at 37.5 hours) depending on experience. Hybrid. Three days onsite at the Newcastle hub (just outside the city centre, on a bus route plus free parking), two from home after the first three months. Monday to Friday, 8am to 5pm (Friday finish at 4pm). Defined route to Transport Supervisor within two years for the right candidate. The current Transport Supervisor came up this route in 2023. Funded CILT Level 3 in Logistics and Transport during year two. Pension scheme with 4% employer contribution. Free onsite parking and a subsidised canteen at the hub.
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Operations Coordinator in Newcastle upon Tyne employer: VITA CV
Join a dynamic team as an Operations Coordinator with a regional distribution employer in the North East, where you will enjoy a hybrid work model and a supportive work culture. With opportunities for professional growth, including a defined route to promotion and funded qualifications, this role offers meaningful engagement in logistics operations while benefiting from free onsite parking and a subsidised canteen. Embrace a workplace that values diversity and inclusivity, making it an excellent choice for your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations and logistics. Think about your past experiences and how they relate to the role of an Operations Coordinator. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your Excel skills! Since this role involves daily reports and data management, brush up on your Excel abilities. Maybe even create a sample report to demonstrate your skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Coordinator in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your logistics and operations experience. We want to see how your past roles relate to the Operations Coordinator position, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Show Off Your Excel Skills:Since Excel is a big part of the job, mention any specific projects or tasks where you've used it effectively. We want to know you can handle those daily route reports and KPI tracking like a pro!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at VITA CV
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge before the interview. Understand the basics of transport planning, customer-facing logistics, and KPI reporting. Being able to discuss these topics confidently will show that you're ready for the Operations Coordinator role.
✨Excel Skills are Key
Since Excel is a big part of this job, practice using it to create reports or manage data. Be prepared to discuss how you've used Excel in past roles, especially for route reports or exception lists. If you can demonstrate your proficiency, it’ll definitely give you an edge.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like late deliveries or customer escalations. Think of examples from your previous experience where you successfully resolved similar issues. This will help you showcase your problem-solving skills and ability to work under pressure.
✨Communicate Clearly
Since the role involves a lot of communication with drivers and customers, practice your phone and email etiquette. You might be asked to role-play a scenario during the interview, so being clear and professional in your communication will highlight your suitability for the position.
