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For Companies At a Glance
- Tasks: Provide friendly, real-time support to customers via live chat.
- Company: Join VITA CV, a supportive and innovative team.
- Benefits: Competitive hourly pay and 100% remote working flexibility.
- Why this job: Help people while enjoying the comfort of home.
- Qualifications: Excellent written communication and multitasking skills.
- Other info: Ideal for proactive individuals seeking part-time work.
Join to apply for the Live Chat Assistant – Remote (London) role at VITA CV
Join to apply for the Live Chat Assistant – Remote (London) role at VITA CV
This range is provided by VITA CV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Type: Part-Time | Remote
Location: London – Remote
About the Role
Vita CV is hiring a Remote Live Chat Assistant for a London-based company. In this role, you’ll be the first point of contact for customers via live chat, providing quick, accurate, and friendly responses. This position is ideal for someone who enjoys helping people, multitasking, and working in a fast-paced environment—all from the comfort of home.
Key Responsibilities
- Manage incoming live chat inquiries and provide real-time support
- Offer accurate information about products and services
- Escalate complex queries to the appropriate team
- Keep detailed records of customer interactions
- Ensure high levels of customer satisfaction
What We’re Looking For
- Excellent written communication and typing skills
- Previous customer support or admin experience preferred
- Ability to multitask and respond quickly under pressure
- Organised, detail-oriented, and professional
- Comfortable using chat and CRM systems
- Competitive hourly pay
- 100% remote working flexibility
- Work with a supportive and friendly team
Apply Now
If you’re proactive, customer-focused, and ready to provide excellent online support, apply today through Vita CV for this Remote Live Chat Assistant role in London.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
Administrative and Customer Service
-
Industries
Staffing and Recruiting
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Live Chat Assistant – Remote (London) employer: VITA CV
Contact Detail:
VITA CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live Chat Assistant – Remote (London)
✨Tip Number 1
Make sure you know the company inside out! Research VITA CV and understand their values, products, and customer service approach. This will help you tailor your responses during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your typing speed and accuracy. As a Live Chat Assistant, you'll need to respond quickly while maintaining professionalism. Use online tools to improve your skills and get comfortable with chat systems.
✨Tip Number 3
Prepare for common customer queries and scenarios. Think about how you'd handle different situations and practice your responses. This will help you feel more confident and ready to impress during the live chat.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at VITA CV.
We think you need these skills to ace Live Chat Assistant – Remote (London)
Some tips for your application 🫡
Show Off Your Writing Skills: Since you'll be communicating with customers via live chat, make sure your written communication shines! Use clear, friendly language and double-check for any typos or grammatical errors before hitting send.
Tailor Your Application: Take a moment to customise your application for the Live Chat Assistant role. Highlight any previous customer support experience and mention how you can multitask effectively in a fast-paced environment—this will show us you're a perfect fit!
Be Yourself: We want to see your personality come through in your application. Don’t be afraid to let your enthusiasm for helping others shine! A genuine tone can make a big difference in standing out from the crowd.
Apply Through Our Website: Make sure to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at VITA CV
✨Know Your Stuff
Before the interview, make sure you’re familiar with VITA CV and their services. Research common customer queries and think about how you would respond to them. This will show that you’re proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role is all about live chat, practice your written communication. Try to convey your thoughts clearly and concisely. You might even want to do a mock chat with a friend to get comfortable with typing responses quickly.
✨Prepare for Pressure
The job requires multitasking and quick thinking. Think of scenarios where you had to handle multiple tasks at once and be ready to discuss how you managed them. This will demonstrate your ability to thrive in a fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or what a typical day looks like for a Live Chat Assistant. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
