Workplace Operations & Experience Manager in London

Vita Coco is the leading coconut water brand in the world, built on a simple idea: bring better-for-you, natural hydration to more people. Since starting in 2004, we’ve grown into a global business with teams in New York, London, and Singapore, and we’re now publicly traded on NASDAQ under COCO. As a Public Benefit Corporation and Certified B Corp, we’re committed to supporting farming communities, sourcing responsibly, and building products that are better for people and the planet. We move fast, stay scrappy, and care deeply about doing the right thing. We’re now looking for someone who’s excited to join a growing, purpose-driven company and help shape what comes next.

Our Values:

• Human First: We lead with inclusivity, transparency, and empathy.
• Nothing is Impossible: We experiment, learn, and keep moving forward.
• United by Our Will to Win: We stay aligned, work collaboratively, and push toward shared goals.
• Part of Something Bigger: We’re committed to uplifting the communities we’re connected to locally and globally.

IN A NUTSHELL, YOU WILL BE RESPONSIBLE FOR...

WORKPLACE OPERATIONS

• Own the day-to-day operations of the London office, ensuring a safe, professional and welcoming environment for employees and visitors.
• Manage office facilities, workplace Health & Safety and compliance, in line with company policies and relevant legislation.
• Manage relationships with landlords, vendors and service providers.
• Oversee office budgets and the purchasing of workplace supplies, including pantry and stationery orders.
• Coordinate maintenance repairs, post and courier services.
• Support Hamburg & Madrid offices, helping ensure consistent operations and employee experience across the region.

EXECUTIVE ADMINISTRATION

• Provide proactive diary management and scheduling for the EMEA Managing Director.
• Assist with meeting materials, agendas, briefing notes and follow-up actions.
• Coordinate internal and external meetings, ensuring logistics are managed effectively.
• Support with administrative activities where required across the Leadership Team.

EMPLOYEE EXPERIENCE

• Create a welcoming office environment, ensuring employees and visitors have a positive experience.
• Coordinate offsites, lunches and employee events, including catering and logistics across EMEA locations.
• Partner with the People Team on employee engagement initiatives.

The job description is not exhaustive, and the post holder will be required to undertake other duties in line with their ability and the changing needs of the business.

PREFERRED KNOWLEDGE, SKILLS & EXPERIENCE:

• Experience in office management and/or executive administration is essential.
• Strong organisational and planning skills with exceptional attention to detail.
• Experience managing multiple priorities and stakeholders simultaneously.
• Ability to handle confidential and sensitive information with discretion.
• Strong problem-solving skills and a proactive, solutions-focused mindset.
• Confidence working independently and taking ownership of operational processes.
• Super user of Microsoft Office.

The Vita Coco Company is committed to the principles of equal employment. We believe in building a diverse and inclusive culture and a positive employee experience and are dedicated to equal employment opportunities regardless of race, including colour, nationality, ethnic or national origin, age, disability, gender or gender reassignment, religion or belief, sex or sexual orientation, marital/civil partnership, pregnancy, and maternity. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.

COCO PERKS (the good stuff):

• 30 days holiday, plus your birthday off!
• Flexible working hours + early Friday finishes all year round - more balance, less clock-watching.
• Discretionary bonus - all permanent employees are eligible.
• Competitive pension - up to 8% employer contribution / 10% employee contribution.
• Vitality private healthcare - helping you stay on top of your health.
• Virtual GP 24/7 - quick access to medical advice whenever you need it.
• Life insurance - 4x your annual salary.
• Enhanced family policies - extra support when life changes.
• Employee Assistance Programme - confidential support for you and your household.
• Workplace Nursery Scheme - save on childcare costs through salary sacrifice.
• Electric Car Scheme - access an electric vehicle through a tax-efficient salary sacrifice programme.
• Cycle to Work Scheme - save on the cost of a bike and cycling equipment.
• Matched Giving Programme - we'll match your charitable donations to support causes that matter to you.
• 5 volunteer days - to give back to causes you care about.
• ClassPass membership credits - for workouts, wellness, or whatever helps you recharge.
• Fresh fruit, snacks and office lunch provided - we like to keep people fuelled.
• Dog-friendly office - four-legged colleagues welcome.
• Free Vita Coco products, of course.

A NOTE FROM US: We welcome you to apply—even if you don’t check every box. We’re big fans of curious, growth-minded people who want to learn, contribute, and make an impact. If you feel connected to our brands and our mission, we’d love to hear from you.