I am currently recruiting a Receptionist/Office Administrator role for a local engineering business. There is career progression within this role for the future.
Duties
- Answer customer enquiry emails/phone calls and redirect as necessary
- Maintain and update service record spreadsheets
- Update Flowlens enquiries and assign to appropriate personnel
- Assist Service Administrator with paperwork and reminder emails where required
- Maintain customer relations ensuring polite and professional standards via email and on the phone
- Book lodgings for field service engineers
- Generate RAMS for service and installation using the company H&S portal
- Send weekly service email reminders to customers
- Document filing
- Work both within a team and individually to fulfil daily activities in a professional and timely manner
- Coordinate with the Service Manager to ensure Handfed paperwork is completed in time for dispatch
- Ensure customer documents are filed appropriately and in accordance with government legislation
The salary for this role is up to 30,000.
Hours are 8am - 5pm Monday to Friday.
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Receptionist in Stafford employer: Visum Recruitment Ltd
Join a leading manufacturer of high-quality industrial compressed-air systems, where you will be part of a dedicated mobile service team that values innovation and excellence. With competitive pay up to £42,000, bonus opportunities, and a company car, we offer a supportive work culture that prioritises employee growth and development. Our commitment to customer service and teamwork ensures that you will find meaningful and rewarding employment in a dynamic industry.
