A Service Manager is required to join a supplier of capital machinery across the UK. The role will report the General Manager and lead a team of 12 engineers and support staff. The role is mainly office based with some travel UK wide to customer sites.
- Leading and developing a nationwide team of Service Engineers and Administrators
- Managing service activities across the UK and overseas
- Maintaining strong customer relationships and ensuring high service standards
- Overseeing SLAs, KPIs and service performance
- Supporting engineers and preparing technical quotations for contract customers
- Driving process improvements and departmental growth
- Managing escalations and resolving complex customer issues
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Service Manager employer: Visum Recruitment Ltd
Join a leading manufacturer of high-quality industrial compressed-air systems, where you will be part of a dedicated mobile service team that values innovation and excellence. With competitive pay up to £42,000, bonus opportunities, and a company car, we offer a supportive work culture that prioritises employee growth and development. Our commitment to customer service and teamwork ensures that you will find meaningful and rewarding employment in a dynamic industry.
