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For Companies At a Glance
- Tasks: Engage with customers over the phone to drive sales and enhance service.
- Company: Join a leading supplier of engineering equipment with a dynamic team.
- Benefits: Enjoy a fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a vibrant culture focused on customer satisfaction and teamwork.
- Qualifications: Strong communication skills and previous customer service or sales experience required.
- Other info: Ideal for energetic individuals looking to make an impact in sales.
The predicted salary is between 28800 - 43200 £ per year.
A supplier of Engineering equipment is seeking an Internal Sales person to join their busy service and spares department. The role is fast-paced and will involve a lot of interaction with key customers over the phone.
Internal Sales Support Key Responsibilities
- Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
- Ensure all call backs are completed in a timely manner.
- Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
- Utilising relevant business data to understand the opportunities across all customer bands and product groups.
Skills and Experience
- Great communication skills demonstrating the ability to develop customer relationships and drive customer connectivity.
- Customer service or internal sales experience.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
Locations
Internal Sales employer: Visum Recruitment Ltd
Contact Detail:
Visum Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Familiarise yourself with the engineering equipment industry. Understanding the products and services offered will help you engage more effectively with customers and demonstrate your knowledge during conversations.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will help you become more comfortable in building relationships over the phone and responding to customer queries.
✨Tip Number 3
Research common customer pain points in the engineering sector. Being aware of these challenges will allow you to proactively address them during your calls, showcasing your ability to understand and meet customer needs.
✨Tip Number 4
Network with professionals in the internal sales field, especially those within the engineering sector. Attend industry events or join relevant online forums to gain insights and tips that can enhance your approach to the role.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal sales or customer service. Use specific examples that demonstrate your ability to build relationships and drive sales.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job description, particularly your communication skills and business acumen.
Showcase Relevant Skills: Emphasise your great communication skills and any previous experience in sales or customer service. Provide examples of how you've successfully interacted with customers and improved their experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Visum Recruitment Ltd
✨Showcase Your Communication Skills
Since the role involves a lot of interaction with customers over the phone, it's crucial to demonstrate your excellent communication skills. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you've successfully built relationships with customers in the past.
✨Highlight Your Customer Service Experience
Make sure to emphasise any previous experience you have in customer service or internal sales. Be ready to share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Business Acumen
Understanding the products and services offered by the company is key. Do your homework on the engineering equipment they supply and think about how you can leverage business data to identify opportunities. This will show that you're proactive and ready to contribute from day one.
✨Prepare for Fast-Paced Scenarios
Given that the role is fast-paced, be prepared to discuss how you handle pressure and manage multiple tasks efficiently. You might be asked situational questions, so think of examples where you've successfully navigated busy environments while maintaining high levels of customer service.
