At a Glance
- Tasks: Make outbound calls, generate leads, and book appointments for our Sales Consultants.
- Company: Join a leading eCommerce agency with a vibrant and inclusive culture.
- Benefits: Enjoy unlimited holidays, hybrid working, and a range of wellness perks.
- Other info: Great career progression opportunities and regular team social events.
- Why this job: Be part of a dynamic team driving real change in the eCommerce landscape.
- Qualifications: Experience in telesales or lead generation and a confident phone manner.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an Outbound Sales Development Representative to join our Sales team to work from our Stockton-on-Tees office. The role holder should be a confident and results-driven telesales marketing consultant to engage potential customers, promote our products or services, and convert leads into sales opportunities. The primary focus is making outbound calls to generate qualified leads, book appointments for Sales Consultants, and drive attendance to marketing events. This is a high-energy, phone-based role where success is measured by calls made, appointments booked, and attendees confirmed. You’ll play a critical role in filling sales diaries and ensuring strong turnout for marketing-led events.
Duties & Responsibilities
- Lead Generation and Appointment Setting
- Make a high volume of outbound calls to targeted prospect lists
- Follow up with emails to confirm agreements made
- Qualify leads and book appointments directly into Sales Consultants’ diaries
- Clearly explain products, services, or solutions to generate interest
- Ensure all booked appointments meet agreed qualification criteria
- Confirm, remind, and follow up appointments to maximise attendance
- Event Promotion and Attendance
- Proactively call prospects and customers to promote upcoming events
- Secure registrations and confirmations for webinars, workshops, and in-person events (when required)
- Follow up with registered attendees to reduce no-shows
- Capture feedback and next steps post-event
- Campaign Execution & Data Management
- Work from marketing campaigns, call lists, and lead databases
- Accurately log all calls, outcomes, and notes in the CRM system
- Track call volumes, appointments booked, and attendance conversion
- Collaborate with Sales and Marketing to improve scripts and messaging
KPIs
Performance in this role will be measured against clear, achievable targets, which will increase as proficiency and confidence develop. KPIs will include, but are not limited to:
- Outbound call volume (daily and weekly targets)
- Qualified leads generated
- Appointments booked for Sales Consultants
- Appointment attendance rate (show vs. no-show)
- Event registrations secured
- Event attendance conversion
- Data accuracy and CRM compliance
- Quality of lead qualification in line with agreed criteria
Requirements
Essential
- Proven experience in telesales, telemarketing, lead generation, or appointment setting
- Confident and professional telephone manner
- Strong persuasion and objection-handling skills
- Target-driven and comfortable working to daily call and booking KPIs
- Excellent organisational skills and attention to detail
- Experience using CRM systems
Desirable
- Experience booking appointments for field or desk-based sales teams
- Experience promoting events or driving webinar attendance
- B2B telesales or outbound marketing experience
Benefits
- Competitive basic salary with great progression options
- Unlimited paid holidays - yes, that's not a typo!
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us!
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly
- A high-performance MacBook
- VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone!
- Free daily breakfast, fruit, hot and cold drinks and protein shakes
- Weekly free brunch and lunch
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- EV Car scheme
- Discounts across our brands
- Regular team social events
- Training & development
Our Values
- We champion our clients
- We are one team
- We create change
- We care about what matters
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.
Sales Development Representative in Stockton-on-Tees employer: Visualsoft
At Visualsoft, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Stockton-on-Tees office that fosters collaboration and innovation. With unlimited paid holidays, a comprehensive Medicash Cash Plan, and a commitment to employee development, we ensure our team members thrive both personally and professionally. Join us for a rewarding career where your contributions are celebrated, and enjoy unique perks like free daily meals and regular social events in a dog-friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative in Stockton-on-Tees
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent events. This way, when you get that call or interview, you can show off your knowledge and enthusiasm, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you sharpen your pitch and objection-handling skills, so you're ready to impress when it counts.
✨Tip Number 3
Network like a pro! Attend industry events, webinars, or even local meetups. Connecting with others in the field can lead to valuable insights and potential job opportunities. Plus, it’s a great way to practice your sales skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Sales Development Representative in Stockton-on-Tees
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and our company.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in telesales or lead generation. Use keywords from the job description to show us you’re a perfect fit for the Sales Development Representative role.
Show Off Your Skills:Don’t just list your skills; give us examples of how you’ve used them in past roles. Whether it’s handling objections or booking appointments, we want to see how you’ve made an impact before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Visualsoft
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. This will help you confidently explain them during the interview and show your genuine interest in the role.
✨Practice Your Pitch
Since this role is all about making calls and engaging potential customers, practice your pitch. Role-play with a friend or family member to refine your communication skills and get comfortable with handling objections.
✨Familiarise Yourself with KPIs
Understand the key performance indicators (KPIs) that will be used to measure your success in the role. Be prepared to discuss how you plan to meet or exceed these targets during the interview.
✨Show Enthusiasm for Team Collaboration
This position requires working closely with both Sales and Marketing teams. Highlight your teamwork skills and provide examples of how you've successfully collaborated in the past to achieve common goals.
