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For Companies At a Glance
- Tasks: Join client calls, configure Shopify POS, and support migrations for a seamless experience.
- Company: Join a leading eCommerce provider with a focus on growth and innovation.
- Benefits: Unlimited holidays, hybrid working, and a range of health and wellness perks.
- Why this job: Be part of an exciting journey in retail operations and make a real impact.
- Qualifications: Interest in retail operations and strong problem-solving skills are essential.
- Other info: Enjoy a vibrant work culture with regular team events and great career progression.
The predicted salary is between 36000 - 60000 £ per year.
We're continuing to grow our Retail Operations function, and we're looking for a POS Implementation Analyst who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience.
You’ll work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It’s a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that’s investing in its growth.
Due to the nature of this role, UK travel will be required, with occasional overnight stays as part of client delivery and implementation activity.
What you’ll do
- Join client discovery calls to understand business needs and operational workflows
- Contribute to solutioning workshops and recommend POS configurations and apps
- Configure Shopify POS channels and support migrations from legacy systems
- Assist with client training preparation, ensuring their teams are ready to use the new system
- Leverage your experience to provide proactive troubleshooting support during and after implementation
- Document workflows, configurations, and client requirements for internal reference
- Escalate complex operational or configuration issues to senior team members
Requirements
- Experience or a strong interest in retail operations, POS systems, or Shopify/eCommerce platforms
- Strong analytical and proven problem solving skills
- Comfortable in client facing calls and workshops
- Excellent attention to detail and ability to document and communicate processes clearly
- A team player with a willingness to learn and grow with the function
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients
Benefits
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there’s something for everyone
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
POS Implementation Analyst in Stockton-on-Tees employer: Visualsoft
Contact Detail:
Visualsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Implementation Analyst in Stockton-on-Tees
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and how they use Shopify POS. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your client-facing skills! Since you'll be joining discovery calls and workshops, it’s crucial to feel comfortable communicating your ideas clearly. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you tackled challenges, especially in retail operations or tech. Be ready to share these during interviews to demonstrate your analytical mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace POS Implementation Analyst in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the POS Implementation Analyst role. Highlight your experience with retail operations and Shopify POS, as this will show us you’re a great fit for the team.
Show Off Your Problem-Solving Skills: We love candidates who can think on their feet! In your application, share examples of how you've tackled challenges in previous roles, especially those related to client-facing situations or technical issues.
Be Clear and Concise: When documenting your experiences, keep it straightforward. We appreciate attention to detail, so make sure your application is well-structured and easy to read. This reflects your ability to communicate processes clearly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Visualsoft
✨Know Your Shopify POS Inside Out
Before the interview, make sure you familiarise yourself with Shopify POS and its features. Understand how it integrates with retail operations and be ready to discuss your insights or experiences with similar systems. This will show your genuine interest and readiness for the role.
✨Prepare for Client-Facing Scenarios
Since this role involves client interaction, practice how you would handle discovery calls and solutioning workshops. Think of examples where you've successfully communicated complex ideas clearly. This will demonstrate your ability to engage with clients effectively.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous roles, especially related to POS systems or retail operations. Highlight your analytical skills and how you approached troubleshooting issues. This will illustrate your capability to provide proactive support during implementations.
✨Emphasise Team Collaboration
This position requires working closely with senior team members and clients. Share examples of how you've successfully collaborated in a team setting, particularly in high-pressure situations. This will convey your commitment to teamwork and your willingness to learn and grow within the function.
