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- Tasks: Make outbound calls, generate leads, and book appointments for our sales team.
- Company: Join a leading eCommerce agency with a vibrant and inclusive culture.
- Benefits: Enjoy unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Be at the forefront of customer engagement and drive real impact in sales.
- Qualifications: Experience in telesales or lead generation, with strong communication skills.
- Other info: Dynamic environment with great career progression and regular team socials.
The predicted salary is between 28800 - 43200 £ per year.
We're looking for a confident and results-driven Outbound SDR to join our growth team. In this role, you'll be at the forefront of our customer engagement strategy, connecting with potential clients, sparking interest in our products and services, and helping to build the pipeline for our sales team. The role holder should be a confident and results-driven telesales marketing consultant to engage potential customers, promote our products or services, and convert leads into sales opportunities. The primary focus is making outbound calls to generate qualified leads, book appointments for Sales Consultants, and drive attendance to marketing events. This is a high-energy, phone-based role where success is measured by calls made, appointments booked, and attendees confirmed. You'll play a critical role in filling sales diaries and ensuring strong turnout for marketing-led events.
Role responsibilities
- Lead Generation and Appointment Setting
- Make a high volume of outbound calls to targeted prospect lists
- Follow up with emails to confirm agreements made
- Qualify leads and book appointments directly into Sales Consultants' diaries
- Clearly explain products, services, or solutions to generate interest
- Ensure all booked appointments meet the agreed qualification criteria
- Confirm, remind, and follow up on appointments to maximise attendance
- Proactively call prospects and customers to promote upcoming events
- Secure registrations and confirmations for webinars, workshops, and in-person events (when required)
- Follow up with registered attendees to reduce no-shows
- Capture feedback and next steps post-event
- Work from marketing campaigns, call lists, and lead databases
- Accurately log all calls, outcomes, and notes in the CRM system
- Track call volumes, appointments booked, and attendance conversion
- Collaborate with Sales and Marketing to improve scripts and messaging
KPIs
Performance in this role will be measured against clear, achievable targets, which will increase as proficiency and confidence develop. KPIs will include, but are not limited to:
- Outbound call volume (daily and weekly targets)
- Qualified leads generated
- Appointments booked for Sales Consultants
- Appointment attendance rate (show vs. no-show)
- Event registrations secured
- Event attendance conversion
- Data accuracy and CRM compliance
- Quality of lead qualification in line with agreed criteria
Targets will be reviewed regularly and adjusted in line with experience, performance, and business requirements, with ongoing coaching and support provided.
Personal Development
Identify and agree personal development needs, and take actions to address these.
Requirements
- Proven experience in telesales, telemarketing, lead generation, or appointment setting
- Confident and professional telephone manner
- Strong persuasion and objection-handling skills
- Target-driven and comfortable working to daily call and booking KPIs
- Excellent organisational skills and attention to detail
- Experience using CRM systems
Desirable, but not essential
- Experience booking appointments for field or desk-based sales teams
- Experience promoting events or driving webinar attendance
- B2B telesales or outbound marketing experience
Benefits
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan
- Employee Assistance Programme
- Great working environments
- A high-performance MacBook
- VS Perks
- Free daily breakfast, fruit, hot and cold drinks and protein shakes
- Weekly free brunch and lunch
- Friday afternoon drinks
- Pension scheme
- Cycle to work scheme
- EV Car scheme
- Discounts across our brands
- Regular team social events
- Training & development
Our Values
- We champion our clients
- We are one team
- We create change
- We care about what matters
So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you.
Outbound Sales Development Representative in Stockton-on-Tees employer: Visualsoft
Contact Detail:
Visualsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Development Representative in Stockton-on-Tees
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This way, when you get that call or interview, you can show off your knowledge and impress them with how well you understand their mission.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you refine your pitch and boost your confidence when making those outbound calls.
✨Tip Number 3
Network like a pro! Attend industry events, webinars, or local meetups. Connecting with others in the field can lead to valuable insights and even job opportunities. Plus, it’s a great way to practice your conversation skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Outbound Sales Development Representative in Stockton-on-Tees
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the Outbound SDR role.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in telesales or lead generation. Use keywords from the job description to show us you’re a perfect fit for our team!
Show Your Results: We love numbers! If you’ve smashed any targets in previous roles, make sure to mention them. Whether it’s call volumes or appointments booked, we want to know how you’ve driven results.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy, and we’ll get your application straight into our hands. We can’t wait to hear from you!
How to prepare for a job interview at Visualsoft
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. This will help you confidently explain them to potential clients during your calls. Familiarise yourself with key features and benefits so you can spark genuine interest.
✨Practice Your Pitch
Since this role is all about making connections over the phone, practice your pitch! Role-play with a friend or family member to refine your delivery. Focus on being persuasive and handling objections smoothly, as these skills are crucial for success in telesales.
✨Set Clear Goals for Yourself
During the interview, demonstrate that you're target-driven by discussing how you set and achieve personal goals. Share examples of how you've met KPIs in previous roles, and be ready to talk about how you plan to exceed expectations in this position.
✨Show Enthusiasm for Events
Since event promotion is a big part of this role, express your excitement about driving attendance to webinars and workshops. Share any past experiences you've had with event promotion, and discuss how you would engage potential attendees to maximise turnout.
