Outbound Sales Representative
Outbound Sales Representative

Outbound Sales Representative

Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Make outbound calls, generate leads, and book appointments for our sales team.
  • Company: Join a leading eCommerce agency with a vibrant and inclusive culture.
  • Benefits: Unlimited holidays, hybrid working, and a range of wellness perks.
  • Why this job: Kickstart your career in sales while making a real impact on our growth.
  • Qualifications: Confident phone skills and a target-driven mindset are essential.
  • Other info: Enjoy a fun work environment with regular team socials and personal development opportunities.

The predicted salary is between 30000 - 42000 £ per year.

We’re looking for a confident and results-driven Outbound SDR to join our growth team. In this role, you’ll be at the forefront of our customer engagement strategy, connecting with potential clients, sparking interest in our products and services, and helping to build the pipeline for our sales team. The role holder should be a confident and results-driven telesales marketing consultant to engage potential customers, promote our products or services, and convert leads into sales opportunities. The primary focus is making outbound calls to generate qualified leads, book appointments for Sales Consultants, and drive attendance to marketing events. This is a high-energy, phone-based role where success is measured by calls made, appointments booked, and attendees confirmed. You’ll play a critical role in filling sales diaries and ensuring strong turnout for marketing-led events.

Role responsibilities

  • Lead Generation and Appointment Setting
  • Make a high volume of outbound calls to targeted prospect lists
  • Follow up with emails to confirm agreements made
  • Qualify leads and book appointments directly into Sales Consultants’ diaries
  • Clearly explain products, services, or solutions to generate interest
  • Ensure all booked appointments meet the agreed qualification criteria
  • Confirm, remind, and follow up on appointments to maximise attendance
  • Event Promotion and Attendance
    • Proactively call prospects and customers to promote upcoming events
    • Secure registrations and confirmations for webinars, workshops, and in-person events (when required)
    • Follow up with registered attendees to reduce no-shows
    • Capture feedback and next steps post-event
  • Campaign Execution & Data Management
    • Work from marketing campaigns, call lists, and lead databases
    • Accurately log all calls, outcomes, and notes in the CRM system
    • Track call volumes, appointments booked, and attendance conversion
    • Collaborate with Sales and Marketing to improve scripts and messaging

    KPIs

    Performance in this role will be measured against clear, achievable targets, which will increase as proficiency and confidence develop. KPIs will include, but are not limited to:

    • Outbound call volume (daily and weekly targets)
    • Qualified leads generated
    • Appointments booked for Sales Consultants
    • Appointment attendance rate (show vs. no-show)
    • Event registrations secured
    • Event attendance conversion
    • Data accuracy and CRM compliance
    • Quality of lead qualification in line with agreed criteria

    Targets will be reviewed regularly and adjusted in line with experience, performance, and business requirements, with ongoing coaching and support provided.

    Personal Development

    Identify and agree personal development needs, and take actions to address these.

    Requirements

    • Proven experience in telesales, telemarketing, lead generation, or appointment setting
    • Confident and professional telephone manner
    • Strong persuasion and objection-handling skills
    • Target-driven and comfortable working to daily call and booking KPIs
    • Excellent organisational skills and attention to detail
    • Experience using CRM systems

    Desirable, but not essential!

    • Experience booking appointments for field or desk-based sales teams
    • Experience promoting events or driving webinar attendance
    • B2B telesales or outbound marketing experience

    Benefits

    • Competitive basic salary with great progression options
    • Unlimited paid holidays
    • Hybrid working
    • Medicash Cash Plan
    • Employee Assistance Programme
    • Great working environments
    • A high-performance MacBook
    • Monthly treats
    • Free daily breakfast, fruit, hot and cold drinks and protein shakes
    • Weekly free brunch and lunch
    • Friday afternoon drinks
    • Pension scheme
    • Cycle to work scheme
    • EV Car scheme
    • Discounts across our brands
    • Regular team social events
    • Training & development

    Our Values

    • We champion our clients
    • We are one team
    • We create change
    • We care about what matters

    So if you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.

    Outbound Sales Representative employer: Visualsoft

    At Visualsoft, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our Stockton on Tees location provides a dog-friendly environment, unlimited paid holidays, and a comprehensive Medicash Cash Plan, ensuring our employees enjoy a healthy work-life balance while pursuing their professional growth through ongoing training and development opportunities. Join us to be part of a team that champions client success and embraces the evolving landscape of eCommerce.
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    Contact Detail:

    Visualsoft Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Outbound Sales Representative

    ✨Tip Number 1

    Get your phone ready! As an Outbound Sales Representative, you'll be making loads of calls. Practise your pitch and get comfortable with the script. The more confident you sound, the more likely you are to engage potential clients.

    ✨Tip Number 2

    Follow up like a pro! After your initial call, send a quick email to confirm any agreements. This not only shows professionalism but also keeps you on their radar. Remember, persistence pays off!

    ✨Tip Number 3

    Know your events! If you're promoting webinars or workshops, make sure you understand the details inside out. This way, you can answer any questions and really sell the benefits to potential attendees.

    ✨Tip Number 4

    Track your progress! Keep an eye on your call volumes and appointments booked. Use this data to refine your approach and hit those KPIs. And hey, don’t forget to apply through our website for a chance to join our awesome team!

    We think you need these skills to ace Outbound Sales Representative

    Lead Generation
    Appointment Setting
    Outbound Calling
    Telesales Experience
    CRM System Proficiency
    Persuasion Skills
    Objection Handling
    Organisational Skills
    Attention to Detail
    Data Management
    Event Promotion
    Target-Driven
    Communication Skills
    Follow-Up Techniques

    Some tips for your application 🫡

    Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the role.

    Tailor Your Application: Make sure to customise your application to highlight your relevant experience in telesales or lead generation. Use keywords from the job description to show us you’re a perfect fit for the Outbound Sales Representative role.

    Show Your Results: We love numbers! If you’ve hit targets or achieved great results in previous roles, make sure to include those stats in your application. It’ll help us see how you can contribute to our growth team.

    Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our awesome team!

    How to prepare for a job interview at Visualsoft

    ✨Know Your Product Inside Out

    Before the interview, make sure you understand the products and services offered by the company. This will help you confidently explain them during the interview and show that you're genuinely interested in what they do.

    ✨Practice Your Pitch

    Since this role is all about engaging potential clients, practice your sales pitch. Role-play with a friend or family member to refine your persuasion skills and get comfortable handling objections. The more you practice, the more natural it will feel!

    ✨Prepare for Common Questions

    Anticipate questions related to lead generation and appointment setting. Be ready to discuss your previous experience in telesales and how you've successfully met KPIs in the past. Use specific examples to illustrate your achievements.

    ✨Show Enthusiasm and Energy

    This is a high-energy role, so let your enthusiasm shine through during the interview. Smile, maintain a positive attitude, and express your eagerness to contribute to the team. A confident and upbeat demeanour can make a lasting impression!

    Outbound Sales Representative
    Visualsoft

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