At a Glance
- Tasks: Lead social media strategies and ensure client success across various platforms.
- Company: Join one of the UK's top eCommerce agencies with a focus on innovation.
- Benefits: Competitive salary, personal development opportunities, and a collaborative team environment.
- Other info: Be part of a team that values client care and teamwork.
- Why this job: Make a real impact by driving client success in the dynamic world of social media.
- Qualifications: Experience in social media marketing and strong relationship management skills.
As Social Media Account Director
you will be responsible and accountable for the success and delivery of Visualsofts Social service. You will own a portfolio of Social clients and become the go-to key relationship stakeholder for Social. Relationships and client centricity is key as your key objective is to grow your portfolio's return ensuring the Social product/service is innovative, efficient and delivered to the highest possible quality. In this role, you will be the primary bridge between client goals and agency execution, translating big-picture business objectives into high-impact social media.
The Social Account Director will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest ‘best in class’ technology and leveraging partnerships to drive excellence the Social Account Director will put the client first reacting and adapting when required with a strategic mindset.
Strategy and impeccable execution is key to the role, ensuring that clients benefit from the Social service and have a clear and transparent view of the work carried out.
Main Duties & Responsibilities
- Account Strategy & Leadership
- Client Portfolio Relationship
- Portfolio Retention
- Client Happiness
- Client Ownership
- Department KPIs
- Personal Development
Experience in Social Media marketing or digital strategy, with experience in an agency account management or team lead role. Extensive proven experience either agency or client side specialising in Social. Deep understanding of major platforms (Meta, TikTok, LinkedIn, Pinterest) and other emerging social channels such as Reddit. Proven expertise in external Social platforms and tools, analytics, forecasting and measurement. Proficiency with social listening, analytics, and management tools (e.g., Sprout Social, Hootsuite, Sprinklr, Google Analytics).
Our Values
- We champion our clients
- We are one team
- We create change
- We care about what matters
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.
Social Media Account Director in Newcastle upon Tyne employer: Visualsoft
Visualsoft is an exceptional employer, offering a vibrant work culture that prioritises client relationships and innovative social media strategies. With unlimited paid holidays, hybrid working options, and a commitment to employee development, team members enjoy a supportive environment that fosters growth and collaboration. Located in Stockton on Tees, the company provides unique perks such as dog-friendly workspaces, free meals, and regular social events, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Account Director in Newcastle upon Tyne
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Visualsoft and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Visualsoft are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Visualsoft on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Visualsoft. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Media Account Director in Newcastle upon Tyne
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Visualsoft. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Visualsoft:Show us that you’ve done your homework! In your application, briefly mention what you admire about Visualsoft’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Visualsoft
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Visualsoft will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Visualsoft, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
