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- Tasks: Join client calls, configure Shopify POS, and support migrations for a seamless experience.
- Company: Dynamic retail operations team with a focus on growth and innovation.
- Benefits: Unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Be part of an exciting journey in retail tech and make a real impact.
- Qualifications: Interest in retail operations and strong problem-solving skills.
- Other info: Enjoy a fun, dog-friendly workspace with regular team socials.
The predicted salary is between 28800 - 43200 £ per year.
We’re continuing to grow our Retail Operations function, and we’re looking for a POS Specialist who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience. You’ll work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It’s a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that’s investing in its growth.
What you’ll do:
- Join client discovery calls to understand business needs and operational workflows
- Contribute to solutioning workshops and recommend POS configurations and apps
- Configure Shopify POS channels and support migrations from legacy systems
- Assist with client training preparation, ensuring their teams are ready to use the new system
- Leverage your experience to provide proactive troubleshooting support during and after implementation
- Document workflows, configurations, and client requirements for internal reference
- Escalate complex operational or configuration issues to senior team members
Requirements:
- Experience or a strong interest in retail operations, POS systems, or Shopify/eCommerce platforms
- Strong analytical and proven problem solving skills
- Comfortable in client facing calls and workshops
- Excellent attention to detail and ability to document and communicate processes clearly
- A team player with a willingness to learn and grow with the function
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- Monthly treats including Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
So if you think you’ve got what it takes, we’d love to hear from you.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
POS Specialist in Manchester employer: Visualsoft
Contact Detail:
Visualsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Specialist in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family to get comfortable discussing your experience and how it relates to the POS Specialist role. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace POS Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the POS Specialist role. Highlight your experience with retail operations and Shopify POS, as this will show us you’re a perfect fit for what we’re looking for.
Show Off Your Problem-Solving Skills: We love candidates who can think on their feet! In your application, share examples of how you've tackled challenges in previous roles, especially related to POS systems or client interactions.
Be Clear and Concise: When documenting your experiences, keep it straightforward. We appreciate attention to detail, so make sure your application is well-structured and easy to read. This reflects your ability to communicate processes clearly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Visualsoft
✨Know Your Shopify POS Inside Out
Before the interview, make sure you’re familiar with Shopify POS and its features. Dive into the platform, explore its capabilities, and understand how it can be configured for different retail operations. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Prepare for Client-Facing Scenarios
Since this role involves client discovery calls and workshops, practice how you would approach these situations. Think about common client needs and how you would address them. Role-playing with a friend or family member can help you feel more comfortable and articulate during the actual interview.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples of how you've tackled challenges in previous roles, especially related to retail operations or POS systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your analytical and problem-solving abilities in action.
✨Highlight Your Team Player Attitude
This position requires collaboration with senior team members and clients, so emphasise your ability to work well in a team. Share experiences where you’ve contributed to group projects or supported colleagues, showcasing your willingness to learn and grow alongside others.
