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- Tasks: Lead and implement innovative CRO strategies to boost client growth and profitability.
- Company: Join a leading eCommerce provider with a vibrant and inclusive culture.
- Benefits: Unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Make a real impact on client success while developing your skills in a dynamic environment.
- Qualifications: Proven experience in CRO, analytics, and client-facing roles.
- Other info: Enjoy a dog-friendly workspace and regular team socials.
The predicted salary is between 36000 - 60000 £ per year.
We are on the lookout for an experienced Conversion Rate Optimisation (CRO) Strategist to become a key part of our talented and growing team. This role can be based from any of our offices in Stockton-on-Tees, Newcastle Upon Tyne, or Manchester City Centre. We are also open to UK-based remote working options for the right candidate, as long as you have the full right to work in the UK.
The CRO Strategist will be responsible for owning their client portfolio, leading and overseeing the implementation of their CRO strategies to support the growth and profitability of their client’s business. They will drive excellence while maintaining a client-first approach, ensuring strategies align with business objectives and deliver measurable impact. With a strong focus on performance, they will consistently drive improvements in website performance. Adaptability is key, as they will proactively respond to evolving client needs with a strategic mindset. Additionally, they will collaborate with internal teams to refine and enhance CRO methodologies, ensuring continuous optimisation and success.
Key Duties & Responsibilities
- Client Portfolio Relationship: Nurture and own the relationship of your portfolio of clients.
- Client Portfolio Retention: By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class.
- Promote High Standards: The execution of CRO services must be of a high quality, ensuring all clients are serviced fully and efficiently.
- Client Happiness: Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out.
- Client Results: Continuously strive to produce the highest results for Visualsoft clients via CRO. Take full ownership and accountability for all results, implementing change where required to improve.
- CRO Strategy Ownership: Devise and own best in class CRO strategies for your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry-leading strategies, even first to market where beneficial.
Requirements
- Extensive proven experience on either agency or client-side specialising in CRO.
- Proven expertise in external CRO platforms and tools, analytics, forecasting and measurement.
- Experience in building and executing CRO strategies, whether in-house or for clients.
- Working to tight deadlines as a team and as an individual.
- Client-facing experience at a senior level.
- Client meeting experience and proven strategy presentation skills.
- Analytical and data-driven.
Desirable
- Experience in eCommerce.
- Experience in other digital media channels.
- Google Data Studio.
- Attribution.
- Google Tag Manager.
Benefits
- Competitive basic salary with great progression options.
- Unlimited paid holidays.
- Hybrid working.
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy.
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources.
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly.
- A high-performance MacBook.
- VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there’s something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes.
- Friday afternoon drinks to wind down for the weekend.
- Pension scheme to help you save for the future.
- Cycle to work scheme.
- Discounts across our brands.
- Regular team social events.
- Training & development.
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
CRO Strategist in Manchester employer: Visualsoft
Contact Detail:
Visualsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRO Strategist in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that CRO Strategist role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRO strategies and results. When you get the chance to chat with potential employers, share your successes and how you can bring value to their team.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can help them improve their conversion rates. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Keep learning! Stay updated on the latest CRO trends and tools. Join webinars, read blogs, and engage with thought leaders. This not only boosts your knowledge but also gives you great talking points during interviews.
We think you need these skills to ace CRO Strategist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in CRO. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Showcase Your Client Relationships: Since client happiness is key for us, share examples of how you've nurtured client relationships in the past. We love seeing how you’ve made a positive impact on client retention and satisfaction.
Be Data-Driven: As a CRO Strategist, being analytical is crucial. Include specific metrics or results from your previous roles that demonstrate your ability to drive performance improvements. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Visualsoft
✨Know Your CRO Stuff
Make sure you brush up on your Conversion Rate Optimisation knowledge. Familiarise yourself with the latest tools and strategies in the industry, as well as any specific platforms mentioned in the job description. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Client Relationship Skills
Since this role involves nurturing client relationships, prepare examples of how you've successfully managed client portfolios in the past. Think about times when you turned around a challenging situation or improved client satisfaction—these stories will resonate well with the interviewers.
✨Be Data-Driven
As a CRO Strategist, you'll need to demonstrate your analytical skills. Bring along examples of how you've used data to drive decisions and improve performance. Be ready to discuss specific metrics and results you've achieved, as this will highlight your impact in previous roles.
✨Prepare for Strategy Discussions
Expect to talk about your approach to developing and executing CRO strategies. Prepare a few ideas or case studies that showcase your strategic thinking and adaptability. This will not only show your expertise but also your ability to align strategies with business objectives.
