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For Companies At a Glance
- Tasks: Lead innovative marketing strategies and nurture client relationships for long-term success.
- Company: Join a dynamic team at Visualsoft, committed to client success and innovation.
- Benefits: Enjoy unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Make a real impact by driving client performance and satisfaction in a creative environment.
- Qualifications: Strong communication skills and proven marketing strategy experience required.
- Other info: Be part of a diverse team with excellent career growth opportunities and regular social events.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Digital Strategist to join our talented Client Success team! This role is integral to managing our higher-value accounts, ensuring we are at the forefront of client performance and innovation. Serving as the trusted strategic advisor, owning and nurturing client relationships to ensure long-term, high-level success and strategic alignment.
You will be responsible for:
- Directing the execution of high-performing marketing strategies.
- Driving exceptional client satisfaction and performance.
- Fostering strong stakeholder relationships.
This position demands:
- Exceptional communication skills, delivering clarity and impact across all interactions.
- Strong marketing knowledge to bring strategies to life and identify opportunities.
- High confidence in all aspects of communication and problem-solving.
Duties & Responsibilities
Marketing Strategy
- Own the strategic roadmap for your accounts alongside the CSD.
- Developing and implementing pivotal, high-performing marketing strategies that anticipate market shifts and align with long-term client goals and objectives.
Proactive Performance Management
- Work closely and proactively with marketing teams to continuously analyse client performance data, identifying trends and challenges early to direct necessary strategic pivots and ensure optimal outcomes.
Campaign Management & Impact
- Direct the strategic approach to campaigns, delivering and reporting on campaigns with precision.
- Focus on executing impactful campaigns to drive performance toward client objectives.
Client Communication
- Exhibit outstanding communication skills in all formats, effectively engaging with stakeholders at every level within client organisations.
Presentation Skills
- Exceptional presentation skills with meticulous attention to detail in all client communications.
Relationship Management
- Own and nurture client relationships to ensure long‑term success.
Performance Monitoring
- Analyse data to monitor client performance, proactively addressing trends and challenges.
Identifying Upsell Opportunity
- Identify opportunities to upsell services to existing clients, crafting and executing strategies to drive growth.
Proactive Problem Solving
- Anticipate and resolve client challenges early, managing difficult conversations with professionalism and confidence.
Client Goal Alignment
- Conduct regular refresh meetings to ensure full alignment with client objectives and maintain up-to-date knowledge of their needs.
Account Management
- Ensuring internal admin is accurate around client communications, invoicing and contracts.
Operations Excellence
- Maintain full visibility over client communications, ensuring all meetings are followed up with clear notes and actionable outcomes.
- Ensure accuracy in invoicing and that client accounts are up to date.
Stakeholder Engagement
- Facilitate regular communications at all levels of the client organisation, including quarterly updates with senior stakeholders.
Personal Development
- Proactively identify personal development needs, collaborate to set goals, and take actionable steps to achieve them.
Experience, Knowledge and Training
- Proven track record of delivering impactful marketing strategies for high-level accounts.
- Exceptional presentation skills and a meticulous approach to detail and quality.
- Strong ability to analyse and act on client performance data proactively.
- Demonstrated success in identifying and executing upsell opportunities.
- Skilled in handling complex client conversations and challenges with ease.
- Comprehensive understanding of client management best practices, from communication to invoicing.
Core Competences, Skills and Personal Attributes
- Strong communication skills, both written and verbal.
- Strong presentation skills.
- Strong workload management and prioritisation skills.
- Well presented, well spoken, articulate and professional.
- Determined, driven and willing to learn.
- Skilled at working across departments and leveraging relationships to achieve shared goals.
- Commercially focused and results oriented.
- Ability to generate new ideas.
- Ability to overcome challenges.
Benefits
- Competitive basic salary with great progression options.
- Unlimited paid holidays.
- Hybrid working.
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy.
- Cash back up to £995 per year, completely paid for by us!
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources.
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly.
- A high-performance MacBook.
- VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there’s something for everyone!
- Free daily breakfast, fruit, hot and cold drinks and protein shakes.
- Weekly free brunch and lunch.
- Friday afternoon drinks to wind down for the weekend.
- Pension scheme to help you save for the future.
- Cycle to work scheme.
- EV Car scheme.
- Discounts across our brands.
- Regular team social events.
- Training & development.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Digital Strategist employer: Visualsoft
Contact Detail:
Visualsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Strategist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past marketing strategies and successes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to digital strategy. Be ready to discuss how you've tackled challenges and driven client success in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Digital Strategist
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communication, make sure your application reflects your exceptional written skills. Use clear and concise language to convey your ideas, and don’t forget to proofread for any typos!
Highlight Your Marketing Knowledge: We want to see your strong marketing knowledge shine through! Share specific examples of strategies you've implemented in the past and how they drove results. This will show us you can bring our strategies to life.
Be Proactive in Your Approach: Demonstrate your proactive problem-solving skills in your application. Talk about times when you anticipated challenges and how you tackled them head-on. We love candidates who can think ahead!
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the posting to show us you understand what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Visualsoft
✨Know Your Marketing Strategies
Before the interview, brush up on the latest marketing strategies and trends. Be ready to discuss how you would apply these to enhance client performance and satisfaction. Showing that you can think strategically will impress your interviewers.
✨Master Your Presentation Skills
Since this role requires exceptional presentation skills, practice delivering a mock presentation on a marketing strategy you've developed. Focus on clarity and impact, as this will demonstrate your ability to communicate effectively with clients and stakeholders.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've proactively solved client challenges in the past. Highlight your confidence in managing difficult conversations and how you turned potential issues into opportunities for growth.
✨Engage with Client Communication Scenarios
Think of various client communication scenarios and how you would handle them. Be ready to discuss how you would maintain strong relationships and ensure alignment with client goals, as this is crucial for long-term success in the role.