Visualsoft is seeking an experienced Client Relationship Manager to ensure client success, retention and satisfaction. You will act as the trusted advisor and primary contact, monitor health, drive revenue growth and secure renewals through strong relationship management.
You will collaborate across teams to upsell services, manage renewal cycles, and maintain accurate records, invoicing, and action logs. Excellent communication and problem-solving are essential.
Client Success & Growth Manager (Hybrid) employer: Visualsoft
At Visualsoft, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions collaboration and innovation. Our Stockton on Tees location provides a dog-friendly environment, unlimited paid holidays, and comprehensive health benefits, ensuring our team members thrive both personally and professionally. With a strong focus on employee development and a commitment to making a positive impact, we empower our Customer Engagement Executives to grow their careers in a dynamic, fast-paced setting.
