Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and grow key client accounts while building strong relationships and driving performance.
- Company: Join Visualsoft, a leading eCommerce provider committed to diversity and inclusion.
- Benefits: Enjoy unlimited paid holidays, hybrid working, and a range of wellness perks.
- Why this job: Be part of a fast-paced environment where your strategic input directly impacts client success.
- Qualifications: Proven experience in managing high-value accounts and developing tailored marketing strategies.
- Other info: Refer a friend and earn £250 if they get hired!
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for a strategic and results-driven Account Director to lead and grow a portfolio of key client accounts. In this role, you’ll be responsible for building strong client relationships, driving performance, and identifying opportunities for growth. Acting as a trusted advisor, you’ll collaborate with internal teams to deliver exceptional service and ensure our clients achieve their goals. If you thrive in a fast-paced environment and have a passion for delivering outstanding client success, we’d love to hear from you.
As an experienced Account Director, you will take ownership of our premium accounts and drive their ongoing success. In this role, you will serve as the main point of contact for high-value clients, ensuring exceptional service delivery, strategic growth, and long-lasting relationships. You will be a proactive problem-solver with a strong marketing background, exceptional attention to detail, and the ability to identify and capitalise on opportunities for client growth.
This position demands:
- Proven experience in driving growth for high-value accounts by identifying, pitching and closing opportunities.
- Exceptional ability to develop and implement tailored client strategies that deliver measurable results.
- Strong experience in managing and nurturing premium-level accounts to ensure long-term success.
Role Responsibilities
- Marketing Strategy: Create and implement tailored, high-performing marketing strategies for premium accounts, ensuring they align with client goals and deliver measurable results.
- Client Communication: Own and nurture all client communications, acting as a trusted advisor to maintain strong, high-quality relationships and ensuring all touchpoints are handled with professionalism and clarity.
- Data-Driven Insights: Continuously monitor client performance metrics, analysing data to identify trends and opportunities, and taking proactive steps to optimise outcomes.
- Sales and Growth Opportunities: Actively identify opportunities to expand client engagement through additional services, developing and executing strategic upsell plans to foster account growth.
- Proactive Problem Solving: Anticipate potential challenges or issues, addressing them promptly and effectively while handling difficult conversations with clients confidently and constructively.
- Team Support and Mentorship: Share expertise and guidance with junior team members, helping them develop their skills and succeed in supporting client accounts.
- Goal Alignment and Strategy Refresh: Regularly engage with clients to revisit and align on their goals and objectives, ensuring strategies remain relevant and effective over time.
- Operational Excellence: Maintain full visibility into client communications and deliverables, ensuring all meetings are followed up with detailed notes, clear action items, and measurable outcomes.
- Account Accuracy: Oversee the accuracy of invoicing and ensure all client accounts are kept up-to-date, resolving any discrepancies in a timely manner.
- Stakeholder Engagement: Build and maintain regular communication with stakeholders at all levels, including conducting quarterly updates with senior stakeholders to ensure alignment and satisfaction.
- Personal Development: Proactively identify personal development needs, collaborate to set goals, and take actionable steps to achieve them.
Core Competencies, Skills and Personal Attributes
- Strong communication skills, both written and verbal
- Strong presentation skills
- Strong workload management and prioritisation skills
- Well presented, well spoken, articulate and professional
- Determined, driven and willing to learn
- Supportive and ability to mentor others
- Skilled at working across departments and leveraging relationships to achieve shared goals
- Commercially focussed and results orientated
- Ability to generate new ideas
- Ability to overcome challenges
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- Monthly treats including Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Account Director employer: Visualsoft
Contact Detail:
Visualsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network with professionals in the eCommerce and marketing sectors. Attend industry events or webinars where you can meet potential colleagues or clients, as building relationships is key for an Account Director role.
✨Tip Number 2
Familiarise yourself with the latest trends in digital marketing and client management. Being knowledgeable about current strategies will help you stand out as a candidate who can drive growth and deliver results.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed high-value accounts in the past. Highlight your problem-solving skills and ability to nurture client relationships during any interviews or networking opportunities.
✨Tip Number 4
Showcase your ability to analyse data and derive insights. Be ready to explain how you've used data-driven decision-making to optimise client outcomes, as this is crucial for the role of an Account Director.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client relations. Use specific examples that demonstrate your ability to drive growth and build strong client relationships, as these are key aspects of the Account Director role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for client success and your strategic approach to account management. Mention how your skills align with the responsibilities outlined in the job description, such as developing tailored marketing strategies and proactive problem-solving.
Showcase Data-Driven Achievements: Include quantifiable achievements in your application that showcase your ability to analyse data and drive performance. For instance, mention specific metrics or results from previous roles that highlight your success in managing high-value accounts.
Demonstrate Communication Skills: Since strong communication is crucial for this role, ensure your application is well-written and free of errors. Use clear and professional language to convey your ideas, and consider including examples of how you've effectively communicated with clients or stakeholders in the past.
How to prepare for a job interview at Visualsoft
✨Showcase Your Strategic Thinking
As an Account Director, you'll need to demonstrate your ability to create and implement tailored marketing strategies. Prepare examples of past strategies you've developed that led to measurable results, and be ready to discuss how you would approach similar challenges in this role.
✨Emphasise Client Relationship Management
Highlight your experience in nurturing client relationships. Be prepared to share specific instances where you acted as a trusted advisor, maintained high-quality communications, and resolved any issues effectively, showcasing your professionalism and clarity.
✨Demonstrate Data-Driven Decision Making
Since the role involves analysing client performance metrics, come equipped with examples of how you've used data to identify trends and optimise outcomes. Discuss any tools or methodologies you’ve employed to drive growth for high-value accounts.
✨Prepare for Problem-Solving Scenarios
Anticipate questions about how you handle challenges and difficult conversations with clients. Think of specific examples where you proactively solved problems and turned potential issues into opportunities for growth, demonstrating your resilience and adaptability.
