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- Tasks: Lead SEO strategies and ensure client satisfaction across all platforms.
- Company: Join a leading eCommerce agency with a collaborative and innovative culture.
- Benefits: Enjoy unlimited holidays, hybrid working, and a competitive salary.
- Why this job: Make a real impact in the fast-paced world of SEO and eCommerce.
- Qualifications: Proven SEO experience and strong client relationship skills required.
- Other info: Be part of a dynamic team with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence, the SEO Account Director will put the client first, reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out.
Overall responsibilities:
- Client portfolio SEO relationship
- Client portfolio retention
- Client portfolio happiness, measured by NPS & CSAT
- Maintain highest standards of SEO implementation and execution
- Continuously strive to produce the highest results for Visualsoft clients via SEO
- Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients
- Constantly strive to improve and maintain processes and procedure documents
- Be the go-to within your client portfolio for all things SEO
- Identify and execute client training raising SEO understanding where required
- Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio
- Develop the service offering to maintain best in class standard
- Responsible for commercial growth of the client portfolio using SEO
- Identify and assist with sales opportunities within your portfolio
- Handle and prepare sales documentation and sales pitches within your portfolio
- Lead, speak and engage at external events and conferences
- Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends
Duties & responsibilities:
- Client Portfolio Relationship: Nurture and own the relationship of your portfolio of clients
- Portfolio Retention: By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class
- Maintain & Promote Highest Standards of SEO: The execution of Visualsoft's services must be impeccable, ensuring all clients are serviced fully and efficiently
- Client Happiness: Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points
- Strive for Client Results: Continuously strive to produce the highest results for Visualsoft clients via SEO
- Control & Own SEO Strategy: Devise and own best in class SEO strategies of your portfolio of clients
Requirements:
- Extensive proven experience either agency or client side specialising in SEO
- Extensive experience of SEO management
- Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement
- Experience in building and executing SEO strategies, whether in-house or for clients
- Working to tight deadlines as a team and as an individual
- Client-facing experience at a senior level
- Client meeting experience and proven strategy presentation skills
- Analytical and data driven
Desirable, But Not Essential:
- Experience in ecommerce
- Experience in other digital media channels
- Google Data Studio
- Attribution
- Google Tag Manager
Core competencies and personal attributes:
- Confident in both written and spoken communication with the ability to present to, and engage, audiences
- Great organisation skills, accuracy and attention to detail
- Ability to work as part of a team as well as using own initiative
- 'Self-motivated' with a can-do approach
- Demonstrate complete control of client portfolio with relationships that enable client success
- Forward thinking to be in front of the industry
- Ability to navigate complex account or business decisions
- Proactive ownership of client financials
- Demonstrated accountability for both client and team performance
- Help lead personal development suggestions
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan
- Employee Assistance Programme
- Great working environments
- VS Perks
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks
- Pension scheme
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
If you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.
Our Values:
- We champion our clients
- We are one team
- We create change
- We care about what matters
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.
SEO Account Director employer: Visualsoft | Shopify Plus Partner | Full Service Agency
Contact Detail:
Visualsoft | Shopify Plus Partner | Full Service Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEO Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that SEO Account Director role.
✨Tip Number 2
Show off your expertise! Create a personal blog or share insights on social media about SEO trends. This not only showcases your knowledge but also gets you noticed by potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to SEO strategy and client management. We want you to be confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace SEO Account Director
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the SEO Account Director role. Highlight your experience in SEO management and client relationships, showing us how you can drive results and maintain client happiness.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've improved client portfolios or increased ROI through your SEO strategies. Numbers speak volumes!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what makes you tick. Share your passion for SEO and how you stay ahead of industry trends.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Visualsoft!
How to prepare for a job interview at Visualsoft | Shopify Plus Partner | Full Service Agency
✨Know Your SEO Stuff
Make sure you brush up on the latest SEO trends and tools before your interview. Be ready to discuss specific strategies you've implemented in the past and how they delivered results. This shows that you're not just familiar with SEO, but that you can also apply it effectively.
✨Showcase Your Client Management Skills
Since this role involves nurturing client relationships, prepare examples of how you've successfully managed client portfolios in the past. Highlight any challenges you faced and how you turned them into opportunities for growth. This will demonstrate your ability to maintain high client satisfaction.
✨Be Data-Driven
Come prepared with metrics and data from your previous roles that showcase your impact on client success. Discuss how you've used analytics to inform your SEO strategies and improve ROI. This will show that you have a solid grasp of the analytical side of SEO.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's SEO strategies and client portfolio. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals. Plus, it demonstrates your proactive approach to understanding their needs.