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For Companies At a Glance
- Tasks: Join client calls, configure Shopify POS, and support migrations for a seamless experience.
- Company: Dynamic retail operations team with a focus on innovation and growth.
- Benefits: Unlimited holidays, hybrid working, and a range of health and wellness perks.
- Why this job: Be part of an exciting journey in retail tech and make a real impact.
- Qualifications: Interest in retail operations and strong problem-solving skills are essential.
- Other info: Enjoy a fun, dog-friendly workspace with regular team socials and development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Retail Operations / Shopify POS
Hybrid - Stockton-on-Tees / Newcastle upon Tyne / Manchester (UK remote working considered)
We are continuing to grow our Retail Operations function, and we are looking for a POS Specialist who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience.
Responsibilities
- Join client discovery calls to understand business needs and operational workflows
- Contribute to solutioning workshops and recommend POS configurations and apps
- Configure Shopify POS channels and support migrations from legacy systems
- Assist with client training preparation, ensuring their teams are ready to use the new system
- Leverage your experience to provide proactive troubleshooting support during and after implementation
- Document workflows, configurations, and client requirements for internal reference
- Escalate complex operational or configuration issues to senior team members
Requirements
- Experience or a strong interest in retail operations, POS systems, or Shopify/eCommerce platforms
- Strong analytical and proven problem solving skills
- Comfortable in client facing calls and workshops
- Excellent attention to detail and ability to document and communicate processes clearly
- A team player with a willingness to learn and grow with the function
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients
Benefits
- Competitive basic salary with great progression options
- Unlimited paid holidays - yes that’s not a typo!
- Hybrid working
- Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there’s something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
A little formality... by applying you implicitly consent to us processing your personal data for review for this vacancy only.
Talent Hunter Referral Bounty - £500 Help us find the right talent to join our team, and get a handsome reward in return. It couldn’t be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty!
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
POS Specialist in Newcastle upon Tyne employer: Visualsoft | Shopify Plus Partner | Full Service Agency
Contact Detail:
Visualsoft | Shopify Plus Partner | Full Service Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Specialist in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family to get comfortable discussing your experience and how it relates to the POS Specialist role. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of our team. Let’s make it happen!
We think you need these skills to ace POS Specialist in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the POS Specialist role. Highlight your experience with retail operations and Shopify POS, as this will show us you’re a great fit for what we need.
Show Off Your Problem-Solving Skills: We love candidates who can think on their feet! In your application, share examples of how you've tackled challenges in the past, especially related to POS systems or client interactions.
Be Clear and Concise: When documenting your experiences, keep it straightforward. We appreciate attention to detail, so make sure your application is well-organised and easy to read. This reflects your ability to communicate processes clearly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Visualsoft | Shopify Plus Partner | Full Service Agency
✨Know Your Shopify Inside Out
Make sure you brush up on your knowledge of Shopify POS systems. Familiarise yourself with its features, configurations, and common troubleshooting issues. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Prepare for Client-Facing Scenarios
Since this role involves client discovery calls and workshops, practice how you would approach these situations. Think about how to ask insightful questions to understand their needs and how to communicate solutions clearly. Role-playing with a friend can be a great way to build confidence.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've successfully solved problems in retail operations or with POS systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Demonstrate Your Team Spirit
This position requires collaboration, so be prepared to talk about your experiences working in teams. Share examples that illustrate your willingness to learn from others and contribute positively to group dynamics. A positive attitude goes a long way!
