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For Companies At a Glance
- Tasks: Join client calls, configure Shopify POS, and support migrations for a seamless experience.
- Company: Dynamic retail operations team with a focus on growth and innovation.
- Benefits: Unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Be part of an exciting journey in retail tech and make a real impact.
- Qualifications: Interest in retail operations and strong problem-solving skills.
- Other info: Enjoy a fun, dog-friendly workspace with regular team events.
The predicted salary is between 28800 - 48000 £ per year.
Retail Operations / Shopify POS Hybrid - Stockton-on-Tees / Newcastle upon Tyne / Manchester (UK remote working considered). We are continuing to grow our Retail Operations function, and we are looking for a POS Specialist who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience. You will work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It is a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that is investing in its growth.
What You’ll Do
- Join client discovery calls to understand business needs and operational workflows.
- Contribute to solutioning workshops and recommend POS configurations and apps.
- Configure Shopify POS channels and support migrations from legacy systems.
- Assist with client training preparation, ensuring their teams are ready to use the new system.
- Leverage your experience to provide proactive troubleshooting support during and after implementation.
- Document workflows, configurations, and client requirements for internal reference.
- Escalate complex operational or configuration issues to senior team members.
Requirements
- Experience or a strong interest in retail operations, POS systems, or Shopify/eCommerce platforms.
- Strong analytical and proven problem-solving skills.
- Comfortable in client facing calls and workshops.
- Excellent attention to detail and ability to document and communicate processes clearly.
- A team player with a willingness to learn and grow with the function.
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients.
Benefits
- Competitive basic salary with great progression options.
- Unlimited paid holidays.
- Hybrid working.
- Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy.
- Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources.
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly.
- A high-performance MacBook.
- Monthly treats including Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat.
- Free breakfast, fruit, hot and cold drinks and protein shakes.
- Friday afternoon drinks to wind down for the weekend.
- Pension scheme to help you save for the future.
- Cycle to work scheme.
- Discounts across our brands.
- Regular team social events.
- Training & development.
So if you think you’ve got what it takes, we’d love to hear from you.
POS Specialist in Manchester employer: Visualsoft | Shopify Plus Partner | Full Service Agency
Contact Detail:
Visualsoft | Shopify Plus Partner | Full Service Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Specialist in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail operations and POS systems. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to contribute to our growth.
We think you need these skills to ace POS Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the POS Specialist role. Highlight your experience with retail operations and Shopify POS, as this will show us you’re a great fit for what we’re looking for.
Show Off Your Problem-Solving Skills: We love candidates who can think on their feet! In your application, share examples of how you've tackled challenges in previous roles, especially those related to POS systems or client interactions.
Be Clear and Concise: When documenting your experiences, keep it straightforward. We appreciate attention to detail, so make sure your application is well-structured and easy to read. This reflects your ability to communicate processes clearly!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates regarding your application!
How to prepare for a job interview at Visualsoft | Shopify Plus Partner | Full Service Agency
✨Know Your Shopify POS Inside Out
Before the interview, make sure you have a solid understanding of Shopify POS and its features. Familiarise yourself with common configurations and migration processes, as this will help you speak confidently about how you can contribute to client projects.
✨Prepare for Client-Facing Scenarios
Since the role involves client discovery calls and workshops, practice articulating your thoughts clearly. Think of examples from your past experiences where you've successfully communicated complex ideas or resolved issues, as these will showcase your problem-solving skills.
✨Show Off Your Analytical Skills
Be ready to discuss how you've approached problem-solving in previous roles. Prepare specific examples that highlight your analytical thinking and attention to detail, especially in relation to retail operations or POS systems.
✨Emphasise Teamwork and Learning
This position values collaboration and growth, so be sure to express your enthusiasm for working in a team. Share instances where you've learned from colleagues or contributed to a team's success, demonstrating that you're a team player who’s eager to grow with the company.
