At a Glance
- Tasks: Lead and grow our marketplace department, driving revenue and client satisfaction.
- Company: Join Visualsoft, a top digital agency known for e-commerce excellence.
- Benefits: Unlimited holidays, health plans, dog-friendly offices, and fun perks.
- Other info: Exciting career growth opportunities in a supportive and innovative culture.
- Why this job: Shape marketplace strategies and mentor a dynamic team in a fast-paced environment.
- Qualifications: Proven marketplace leadership experience and strong team management skills.
The predicted salary is between 59400 - 72600 £ per year.
Join to apply for the Head of Marketplaces role at Visualsoft | Shopify Plus Partner | Full Service Agency.
Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we’d consider alternative arrangements)
Contract Type: Permanent
Hours: Full time
Build a Leading Marketplace Service and Drive Explosive Growth
Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We’re seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you’ll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients.
A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients.
Your Role
As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft’s reputation as a leader in delivering exceptional marketplace services through the talent and success of your team.
Key Responsibilities
- Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets.
- Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation.
- Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor.
- Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy.
- Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels.
- Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers.
- Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency.
- Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance.
- Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies.
Requirements
- Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth.
- Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability.
- Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers.
- Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams.
- Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices.
- Data-Driven: Strong analytical skills to interpret data and generate actionable insights.
- Business Development: Experience identifying opportunities, supporting sales, and driving partnerships.
- Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results.
- Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change.
Competitive basic salary with great progression options. Unlimited paid holidays - yes, that’s not a typo! Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources. Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly. A high-performance MacBook. VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes. Friday afternoon drinks to wind down for the weekend. Pension scheme to help you save for the future. Cycle to work scheme. Discounts across our brands. Regular team social events.
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.
Head of Marketplaces in Newcastle upon Tyne employer: Visualsoft | Shopify Plus Partner | Full Service Agency
Visualsoft is an exceptional employer that fosters a vibrant and innovative work culture, offering unlimited paid holidays and a comprehensive Medicash Cash Plan to support employee wellbeing. Located in Stockton on Tees and Manchester, our hybrid working model promotes flexibility while providing opportunities for professional growth and collaboration within a dynamic team of marketplace specialists. Join us to lead impactful strategies in a supportive environment where your contributions are valued and rewarded.
Contact Details:
Visualsoft | Shopify Plus Partner | Full Service Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Marketplaces in Newcastle upon Tyne
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We think you need these skills to ace Head of Marketplaces in Newcastle upon Tyne
Some tips for your application 🫡
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