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- Tasks: Join client calls, configure Shopify POS, and support migrations for a seamless experience.
- Company: Exciting retail operations team with a focus on growth and innovation.
- Benefits: Unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Be part of a dynamic team transforming retail with Shopify POS.
- Qualifications: Interest in retail operations and strong problem-solving skills.
- Other info: Enjoy a fun work environment with regular social events and great career progression.
The predicted salary is between 30000 - 42000 £ per year.
We’re continuing to grow our Retail Operations function, and we’re looking for a POS Specialist who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience. You’ll work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It’s a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that’s investing in its growth.
What you’ll do:
- Join client discovery calls to understand business needs and operational workflows
- Contribute to solutioning workshops and recommend POS configurations and apps
- Configure Shopify POS channels and support migrations from legacy systems
- Assist with client training preparation, ensuring their teams are ready to use the new system
- Leverage your experience to provide proactive troubleshooting support during and after implementation
- Document workflows, configurations, and client requirements for internal reference
- Escalate complex operational or configuration issues to senior team members
Requirements:
- Experience or a strong interest in retail operations, POS systems, or Shopify/eCommerce platforms
- Strong analytical and proven problem solving skills
- Comfortable in client facing calls and workshops
- Excellent attention to detail and ability to document and communicate processes clearly
- A team player with a willingness to learn and grow with the function
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays - yes that’s not a typo!
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- Monthly treats; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there’s something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
POS Specialist in Stockton-on-Tees employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Specialist in Stockton-on-Tees
✨Tip Number 1
Get to know the company and its culture before your interview. Check out their website, social media, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves client calls and workshops, being clear and confident is key. Try mock interviews with friends or use online resources to sharpen your pitch.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experiences where you tackled challenges, especially related to retail operations or POS systems. We love to see how you think on your feet!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace POS Specialist in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the POS Specialist role. Highlight any experience with retail operations or Shopify POS, as this will show us you’re a great fit for the team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role and how your background aligns with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and provide solutions, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Visualsoft Ltd
✨Know Your Shopify POS Inside Out
Before the interview, make sure you brush up on your knowledge of Shopify POS and retail operations. Familiarise yourself with its features, benefits, and common issues. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Client-Facing Scenarios
Since the role involves client discovery calls and workshops, practice how you would approach these situations. Think about how you would ask questions to understand business needs and how you would communicate solutions clearly. Role-playing with a friend can be a great way to get comfortable.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've successfully solved problems, especially in retail or eCommerce settings. Highlight your analytical skills and how you’ve used them to troubleshoot issues. This will demonstrate your capability to handle challenges that may arise during client migrations.
✨Emphasise Teamwork and Learning
This position is all about collaboration and growth, so be prepared to talk about your experiences working in teams. Share instances where you’ve learned from others or contributed to a team’s success. Showing that you’re a team player who’s eager to grow will resonate well with the interviewers.
