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- Tasks: Join client calls, configure Shopify POS, and support migrations for a smooth transition.
- Company: Exciting retail operations team with a focus on growth and innovation.
- Benefits: Unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Be part of a dynamic team transforming retail experiences with Shopify POS.
- Qualifications: Interest in retail operations and strong problem-solving skills required.
- Other info: Enjoy a fun work environment with regular social events and great career progression.
The predicted salary is between 36000 - 60000 £ per year.
We’re continuing to grow our Retail Operations function, and we’re looking for a POS Implementation Analyst who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience. You’ll work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It’s a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that’s investing in its growth.
What you’ll do:
- Join client discovery calls to understand business needs and operational workflows
- Contribute to solutioning workshops and recommend POS configurations and apps
- Configure Shopify POS channels and support migrations from legacy systems
- Assist with client training preparation, ensuring their teams are ready to use the new system
- Leverage your experience to provide proactive troubleshooting support during and after implementation
- Document workflows, configurations, and client requirements for internal reference
- Escalate complex operational or configuration issues to senior team members
Requirements:
- Experience or a strong interest in retail operations, POS systems, or Shopify/eCommerce platforms
- Strong analytical and proven problem solving skills
- Comfortable in client facing calls and workshops
- Excellent attention to detail and ability to document and communicate processes clearly
- A team player with a willingness to learn and grow with the function
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays - yes that’s not a typo!
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there’s something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
POS Implementation Analyst in Stockton-on-Tees employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Implementation Analyst in Stockton-on-Tees
✨Tip Number 1
Get to know the company and its culture before your interview. Check out their website, social media, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves client calls and workshops, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your delivery.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experiences where you tackled challenges, especially related to retail operations or POS systems. This will demonstrate your analytical mindset and readiness for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position and keeps you on their radar.
We think you need these skills to ace POS Implementation Analyst in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the POS Implementation Analyst role. Highlight any experience with retail operations or Shopify POS, as this will show us you’re a great fit for the team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role and how your background aligns with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone with strong analytical skills, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Visualsoft Ltd
✨Know Your Shopify POS
Make sure you brush up on your knowledge of Shopify POS and retail operations. Familiarise yourself with its features, benefits, and common challenges. This will help you speak confidently about how you can contribute to the team and support clients during their migration.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems, especially in client-facing situations. Highlight your analytical skills and how you approached challenges, as this role requires a proactive troubleshooting mindset.
✨Practice Client Interaction Scenarios
Since you'll be joining client discovery calls and workshops, practice how you would engage with clients. Role-play potential scenarios with a friend or family member to build your confidence in communicating clearly and effectively.
✨Emphasise Team Collaboration
This position is all about working closely with others, so be ready to discuss your experience as a team player. Share examples of how you've collaborated with colleagues to achieve a common goal, and express your eagerness to learn and grow within the team.
