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- Tasks: Lead SEO strategies and ensure client satisfaction across diverse platforms.
- Company: Join a top eCommerce agency with a collaborative and innovative culture.
- Benefits: Unlimited holidays, hybrid working, and a competitive salary with perks.
- Why this job: Make a real impact in the fast-paced world of SEO and eCommerce.
- Qualifications: Proven SEO experience and strong client relationship skills.
- Other info: Dynamic environment with excellent career growth and training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest ‘best in class’ technology and leveraging partnerships to drive excellence, the SEO Account Director will put the client first, reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out.
Overall responsibilities include:
- Client portfolio SEO relationship
- Client portfolio retention
- Client portfolio happiness, measured by NPS & CSAT
- Maintain highest standards of SEO implementation and execution
- Continuously strive to produce the highest results for Visualsoft clients via SEO
- Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients
- Constantly strive to improve and maintain processes and procedure documents
- Be the go-to within your client portfolio for all things SEO
- Identify and execute client training raising SEO understanding where required
- Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio
- Develop the service offering to maintain best in class standard
- Responsible for commercial growth of the client portfolio using SEO
- Identify and assist with sales opportunities within your portfolio
- Handle and prepare sales documentation and sales pitches within your portfolio
- Lead, speak and engage at external events and conferences
- Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends
Duties & responsibilities:
- Nurture and own the relationship of your portfolio of clients.
- By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class.
- The execution of Visualsoft’s services must be impeccable, ensuring all clients are serviced fully and efficiently.
- Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high.
- Client Satisfaction Surveys (CSAT) will be conducted at all available touch points; it is imperative that your client portfolio gives positive responses.
- Continuously strive to produce the highest results for Visualsoft clients via SEO.
- Take full ownership and accountability for all results, implementing change where required to improve.
- Devise and own best in class SEO strategies of your portfolio of clients.
- Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios.
- Implement industry-leading strategies, even first to market where beneficial.
Core competencies and personal attributes:
- Confident in both written and spoken communication with the ability to present to, and engage, audiences.
- Great organisation skills, accuracy and attention to detail.
- Ability to work as part of a team as well as using own initiative.
- ‘Self-motivated’ with an ability to demonstrate a can-do approach.
- Demonstrate complete control of client portfolio with relationships that enable client success.
- Forward thinking to be in front of the industry, with results shared to inform strategy improvements.
- Ability to navigate complex account or business decisions demonstrating total autonomy.
- Proactive ownership of client financials and how that relates to VS commercials.
- Demonstrated accountability for both client and team performance.
- Help lead personal development suggestions with an idea of where you would like to develop further.
Benefits include:
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan covering various medical support
- Employee Assistance Programme for mental health support
- Great working environments, including dog-friendly spaces
- VS Perks with monthly treats
- Free breakfast, fruit, hot and cold drinks
- Friday afternoon drinks
- Pension scheme
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development opportunities
If you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.
SEO Account Director employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEO Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that SEO Account Director role.
✨Tip Number 2
Show off your expertise! Prepare to discuss your past successes in SEO during interviews. Bring data and examples that highlight how you've driven ROI for clients—this will make you stand out.
✨Tip Number 3
Be proactive! If you see a company you're keen on, reach out directly. Express your interest and share how you can add value to their SEO strategy. Sometimes, a little initiative goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace SEO Account Director
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the SEO Account Director role. Highlight your experience with SEO strategies and client relationships, showing us how you can bring value to our team.
Showcase Your Achievements: Don’t just list your responsibilities; share specific results you've achieved in previous roles. Use metrics where possible to demonstrate your impact on client satisfaction and retention.
Be Authentic: Let your personality shine through in your application. We want to get a sense of who you are beyond your professional skills, so feel free to share your passion for SEO and what drives you.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Visualsoft Ltd
✨Know Your SEO Stuff
Make sure you brush up on the latest SEO trends and tools before your interview. Familiarise yourself with industry jargon and be ready to discuss how you've implemented successful strategies in the past. This will show that you're not just a candidate, but a knowledgeable expert who can lead their client portfolio effectively.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've nurtured client relationships in previous roles. Be ready to discuss specific instances where you've turned around a challenging situation or improved client satisfaction. This is crucial for the role, so demonstrating your ability to maintain high NPS and CSAT scores will set you apart.
✨Be Ready to Discuss Strategy
Think about the SEO strategies you've developed and executed. Be prepared to share your thought process behind these strategies and how they aligned with business objectives. Highlight any innovative approaches you've taken, especially if they were first to market, as this shows your forward-thinking mindset.
✨Demonstrate Your Leadership Qualities
As an SEO Account Director, you'll need to coach and mentor others. Prepare to talk about your experience in leading teams or training staff. Share how you've helped others improve their SEO skills and the impact it had on overall performance. This will illustrate your capability to drive excellence within the team.