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- Tasks: Join client calls, configure Shopify POS, and support migrations for a seamless experience.
- Company: Dynamic retail operations team with a focus on growth and innovation.
- Benefits: Unlimited paid holidays, hybrid working, and a comprehensive health cash plan.
- Why this job: Be part of an exciting journey in retail tech and make a real impact.
- Qualifications: Interest in retail operations and strong problem-solving skills required.
- Other info: Dog-friendly workspaces and great career progression opportunities.
The predicted salary is between 28800 - 48000 £ per year.
We’re continuing to grow our Retail Operations function, and we’re looking for a POS Implementation Analyst who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience. You’ll work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It’s a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that’s investing in its growth.
What you’ll do:
- Join client discovery calls to understand business needs and operational workflows
- Contribute to solutioning workshops and recommend POS configurations and apps
- Configure Shopify POS channels and support migrations from legacy systems
- Assist with client training preparation, ensuring their teams are ready to use the new system
- Leverage your experience to provide proactive troubleshooting support during and after implementation
- Document workflows, configurations, and client requirements for internal reference
- Escalate complex operational or configuration issues to senior team members
Experience or a strong interest in:
- Retail operations, POS systems, or Shopify/eCommerce platforms
- Strong analytical and proven problem solving skills
- Comfortable in client facing calls and workshops
- Excellent attention to detail and ability to document and communicate processes clearly
- A team player with a willingness to learn and grow with the function
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- Monthly perks, including Amazon vouchers, Playstation credits, ASOS, etc.
POS Implementation Analyst employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Implementation Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the retail operations and Shopify POS space. Use LinkedIn to connect with industry professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those client calls! Brush up on your knowledge of retail workflows and Shopify POS configurations. The more you know, the more confident you'll be when discussing solutions with potential employers.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will demonstrate your analytical abilities and make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals who want to grow with us. Don’t miss out on the chance to be part of our exciting journey in retail operations!
We think you need these skills to ace POS Implementation Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the POS Implementation Analyst role. Highlight your experience with retail operations and any familiarity with Shopify POS. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Be genuine and let your personality come through – we love that!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re keen on seeing your analytical skills in action, especially when it comes to client-facing situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Visualsoft Ltd
✨Know Your Shopify POS Inside Out
Before the interview, make sure you’re well-versed in Shopify POS and its features. Familiarise yourself with common configurations and migration processes, as this will help you speak confidently about how you can contribute to client projects.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've tackled complex issues, especially in retail operations or tech implementations. This will demonstrate your analytical skills and ability to provide proactive support during and after implementation.
✨Engage in Client-Facing Scenarios
Practice discussing how you would handle client discovery calls and solutioning workshops. Think about how you can effectively communicate technical details in a way that’s easy for clients to understand, showcasing your customer service commitment.
✨Document Everything
Be ready to discuss your approach to documenting workflows and configurations. Highlight your attention to detail and how clear documentation can enhance team collaboration and client satisfaction, which is crucial for this role.
