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- Tasks: Lead SEO strategies and ensure client satisfaction across diverse platforms.
- Company: Join a dynamic team at Visualsoft, a leader in digital marketing.
- Benefits: Enjoy unlimited holidays, hybrid working, and a competitive salary.
- Why this job: Make a real impact on client success while developing your SEO expertise.
- Qualifications: Proven SEO experience and strong client relationship skills required.
- Other info: Be part of a supportive culture with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest ‘best in class’ technology and leveraging partnerships to drive excellence, the SEO Account Director will put the client first, reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out.
Overall responsibilities include:
- Overall responsibility for client portfolio SEO relationship
- Overall responsibility for client portfolio retention
- Overall responsibility for client portfolio happiness, measured by NPS & CSAT
- Maintain highest standards of SEO implementation and execution
- Continuously strive to produce the highest results for Visualsoft clients via SEO
- Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients
- Constantly strive to improve and maintain processes and procedure documents
- Be the go-to within your client portfolio for all things SEO
- Identify and execute client training raising SEO understanding where required
- Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio
- Develop the service offering to maintain best in class standard
- Responsible for commercial growth of the client portfolio using SEO
- Identify and assist with sales opportunities within your portfolio
- Handle and prepare sales documentation and sales pitches within your portfolio
- Lead, speak and engage at external events and conferences
- Maintain expert knowledge at the forefront of SEO
- Stay up to date with emerging tech and trends
Duties & responsibilities:
- Client Portfolio Relationship: Nurture and own the relationship of your portfolio of clients.
- Portfolio Retention: By utilising your relationship with your portfolio, ensure client retention is at an all-time high and best in class.
- Maintain & Promote Highest Standards of SEO: The execution of Visualsoft’s services must be impeccable, ensuring all clients are serviced fully and efficiently.
- Client Happiness: Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points.
- Strive for Client Results: Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve.
- Control & Own SEO Strategy: Devise and own best in class SEO strategies for your portfolio of clients.
Requirements:
- Extensive proven experience either agency or client side specialising in SEO
- Extensive experience of SEO management
- Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement
- Experience in building and executing SEO strategies, whether in-house or for clients
- Working to tight deadlines as a team and as an individual
- Client-facing experience at a senior level
- Client meeting experience and proven strategy presentation skills
- Analytical and data driven
Desirable, but not essential:
- Experience in ecommerce
- Experience in other digital media channels
- Google Data Studio
- Attribution
- Google Tag Manager
Core competencies and personal attributes:
- Confident in both written and spoken communication with the ability to present to, and engage, audiences
- Great organisation skills, accuracy and attention to detail
- Ability to work as part of a team as well as using own initiative
- Self-motivated with a can-do approach
- Demonstrate complete control of client portfolio with relationships that enable client success
- Forward thinking to be in front of the industry
- Implement client plans that link back to business and marketing objectives
- Ability to navigate complex account or business decisions
- Facilitate conversations that mitigate any risk to client business
- Clearly articulate next steps and follow through on suggestions
- Ability to assimilate complex information and relay it to clients effectively
- Proactive ownership of client financials and how that relates to VS commercials
- Accountable for both client and team performance
- Help lead personal development suggestions
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan covering medical support, massages, optical, dental, and more
- Employee Assistance Programme for mental health support and wellbeing resources
- Dog-friendly workspaces
- A high-performance MacBook
- Monthly treats including vouchers and credits
- Free breakfast, fruit, hot and cold drinks
- Pension scheme
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
SEO Account Director in Newcastle upon Tyne employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEO Account Director in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that SEO Account Director gig.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best SEO projects. This will give potential employers a taste of what you can do and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Be ready to discuss how you can improve their SEO strategies and drive results. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets noticed.
We think you need these skills to ace SEO Account Director in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the SEO Account Director role. Highlight your relevant experience in SEO management and client relationships, showing us how you can drive results and maintain client happiness.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've improved SEO performance or client satisfaction in previous roles. Numbers speak volumes, so throw in some metrics if you can!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can engage with clients and colleagues alike, so don’t be afraid to show us your unique voice and approach to SEO strategy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Visualsoft Ltd
✨Know Your SEO Stuff
Make sure you brush up on the latest SEO trends and tools before your interview. Be ready to discuss specific strategies you've implemented in the past and how they delivered results. This shows that you're not just familiar with SEO, but that you can also apply it effectively.
✨Showcase Your Client Management Skills
Since this role involves nurturing client relationships, prepare examples of how you've successfully managed client portfolios in the past. Highlight any instances where you've improved client satisfaction or retention, as these metrics are crucial for the position.
✨Be Ready to Discuss Strategy
Think about the SEO strategies you've developed and executed. Be prepared to explain your thought process and how you measure success. This will demonstrate your strategic mindset and ability to adapt to different client needs, which is key for this role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to SEO and client management. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.