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- Tasks: Join client calls, configure Shopify POS, and support migrations for a smooth transition.
- Company: Leading eCommerce provider with a focus on innovation and growth.
- Benefits: Unlimited holidays, hybrid working, and a range of health and wellness perks.
- Why this job: Be part of an exciting journey in retail operations and make a real impact.
- Qualifications: Interest in retail operations and strong problem-solving skills required.
- Other info: Dynamic team environment with excellent career progression opportunities.
The predicted salary is between 28800 - 48000 £ per year.
We’re continuing to grow our Retail Operations function, and we’re looking for a POS Implementation Analyst who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience. You’ll work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It’s a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that’s investing in its growth.
What you’ll do:
- Join client discovery calls to understand business needs and operational workflows
- Contribute to solutioning workshops and recommend POS configurations and apps
- Configure Shopify POS channels and support migrations from legacy systems
- Assist with client training preparation, ensuring their teams are ready to use the new system
- Leverage your experience to provide proactive troubleshooting support during and after implementation
- Document workflows, configurations, and client requirements for internal reference
- Escalate complex operational or configuration issues to senior team members
Experience or a strong interest in:
- Retail operations, POS systems, or Shopify/eCommerce platforms
- Strong analytical and proven problem solving skills
- Comfortable in client facing calls and workshops
- Excellent attention to detail and ability to document and communicate processes clearly
- A team player with a willingness to learn and grow with the function
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- Monthly perks including Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
POS Implementation Analyst in Newcastle upon Tyne employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Implementation Analyst in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family to get comfortable discussing your experience and how it relates to the POS Implementation Analyst role. The more you practice, the more confident you'll feel!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace POS Implementation Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Retail Operations: When writing your application, let us know why you're excited about retail operations and POS systems. Share any relevant experiences or projects that highlight your interest in this area, as it’ll help us see your enthusiasm for the role.
Be Clear and Concise: We love a well-structured application! Make sure to clearly outline your skills and experiences that relate to the job description. Use bullet points if you need to – it makes it easier for us to read and understand your qualifications.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of POS Implementation Analyst. Highlight your analytical skills and any experience with Shopify or eCommerce platforms to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Visualsoft Ltd
✨Know Your Shopify POS Inside Out
Before the interview, make sure you have a solid understanding of Shopify POS and its features. Familiarise yourself with common configurations and migration processes, as this will help you speak confidently about how you can contribute to client projects.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've tackled challenges in retail operations or POS systems. Highlight your analytical skills and how you've approached troubleshooting in past roles, as this will demonstrate your capability to handle complex issues.
✨Engage in Client-Facing Scenarios
Since the role involves client discovery calls and workshops, practice articulating your thoughts clearly and confidently. Role-play potential client interactions with a friend or mentor to refine your communication skills and ensure you're comfortable in a client-facing environment.
✨Emphasise Team Collaboration
This position requires working closely with senior team members and clients. Share examples of how you've successfully collaborated in teams before, showcasing your willingness to learn and grow. This will highlight your team player attitude, which is crucial for this role.