POS Specialist in Manchester

POS SpecialistRetail Operations / Shopify POSHybrid – Stockton-on-Tees / Newcastle upon Tyne / Manchester (UK remote working considered)

We\’re continuing to grow our Retail Operations function, and we\’re looking for a POS Specialist who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience.

You\’ll work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It\’s a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that\’s investing in its growth.

What you\’ll do

Join client discovery calls to understand business needs and operational workflows

Contribute to solutioning workshops and recommend POS configurations and apps

Configure Shopify POS channels and support migrations from legacy systems

Assist with client training preparation, ensuring their teams are ready to use the new system

Leverage your experience to provide proactive troubleshooting support during and after implementation

Document workflows, configurations, and client requirements for internal reference

Escalate complex operational or configuration issues to senior team members

Experience or a strong interest in retail operations, POS systems, or Shopify/eCommerce platforms

Strong analytical and proven problem solving skills

Comfortable in client facing calls and workshops

Excellent attention to detail and ability to document and communicate processes clearly

A team player with a willingness to learn and grow with the function

A commitment to providing exceptional customer service and ensuring a smooth experience for clients

Competitive basic salary with great progression options

Unlimited paid holidays – yes that\’s not a typo!

Hybrid working

Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy

Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources

Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly

A high-performance MacBook

VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there\’s something for everyone!

Free breakfast, fruit, hot and cold drinks and protein shakes

Friday afternoon drinks to wind down for the weekend

Pension scheme to help you save for the future

Cycle to work scheme

Discounts across our brands

Regular team social events

Training & development

So if you think you\’ve got what it takes, we\’d love to hear from you.

A little formality… by applying you implicitly consent to us processing your personal data for review for this vacancy only.

Talent Hunter Referral Bounty – £500

Help us find the right talent to join our team, and get a handsome reward in return. It couldn\’t be easier – if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty!

Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.

We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.

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