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- Tasks: Join client calls, configure Shopify POS, and support migrations for a seamless experience.
- Company: Leading eCommerce provider with a focus on innovation and growth.
- Benefits: Unlimited holidays, hybrid working, wellness support, and fun perks like free breakfast and Friday drinks.
- Why this job: Be part of an exciting journey in retail operations and make a real impact.
- Qualifications: Interest in retail operations and strong problem-solving skills.
- Other info: Dynamic team environment with excellent career progression opportunities.
The predicted salary is between 28800 - 48000 £ per year.
We’re continuing to grow our Retail Operations function, and we’re looking for a POS Implementation Analyst who wants to be part of this exciting journey. As more of our clients adopt Shopify POS, this role will play a key part in expanding our capability and delivering a truly high quality migration experience. You’ll work closely with senior team members across a variety of client projects, from discovery and solutioning through to configuration, training preparation, and post implementation support. It’s a great opportunity to build deep knowledge in retail operations and Shopify POS while joining a team that’s investing in its growth.
What you’ll do:
- Join client discovery calls to understand business needs and operational workflows
- Contribute to solutioning workshops and recommend POS configurations and apps
- Configure Shopify POS channels and support migrations from legacy systems
- Assist with client training preparation, ensuring their teams are ready to use the new system
- Leverage your experience to provide proactive troubleshooting support during and after implementation
- Document workflows, configurations, and client requirements for internal reference
- Escalate complex operational or configuration issues to senior team members
Experience or a strong interest in:
- Retail operations, POS systems, or Shopify/eCommerce platforms
- Strong analytical and proven problem solving skills
- Comfortable in client facing calls and workshops
- Excellent attention to detail and ability to document and communicate processes clearly
- A team player with a willingness to learn and grow with the function
- A commitment to providing exceptional customer service and ensuring a smooth experience for clients
Benefits:
- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- Monthly perks including Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
POS Implementation Analyst in Manchester employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Implementation Analyst in Manchester
✨Tip Number 1
Get to know the company and its culture before your interview. Check out their website, social media, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves client-facing calls and workshops, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your delivery.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experiences where you tackled challenges, especially related to retail operations or POS systems. This will demonstrate your analytical abilities and readiness for the role.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This not only shows your interest but also helps you gauge if the company is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace POS Implementation Analyst in Manchester
Some tips for your application 🫡
Show Your Passion for Retail Operations: When writing your application, let us know why you're excited about retail operations and POS systems. Share any relevant experiences or projects that highlight your interest in this area – we love to see enthusiasm!
Be Clear and Concise: Make sure your application is easy to read. Use bullet points where possible and keep your sentences short and to the point. We appreciate clarity, especially when it comes to documenting processes and workflows.
Tailor Your Application: Don’t just send a generic application! Take the time to align your skills and experiences with the specific requirements of the POS Implementation Analyst role. Show us how you can contribute to our team and the exciting journey ahead.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Visualsoft Ltd
✨Know Your Shopify POS
Make sure you brush up on your knowledge of Shopify POS and its features. Familiarise yourself with common configurations and how they can benefit retail operations. This will help you speak confidently about how you can contribute to the team.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems, especially in client-facing situations. Highlight your analytical skills and how you approach troubleshooting during implementations.
✨Engage in Role-Play
Practice mock interviews or role-play scenarios that mimic client discovery calls or solutioning workshops. This will help you feel more comfortable and articulate when discussing business needs and operational workflows during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client training and support. This shows your genuine interest in the role and helps you understand how you can best fit into their team and contribute to their growth.