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For Companies At a Glance
- Tasks: Own client portfolios and implement top-notch CRO strategies for business growth.
- Company: Join a dynamic team at Visualsoft, with offices in Stockton-on-Tees, Newcastle, and Manchester.
- Benefits: Enjoy unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Make a real impact on client success while developing your career in a supportive environment.
- Qualifications: Proven CRO experience, strong analytical skills, and client-facing expertise required.
- Other info: Dog-friendly offices, regular social events, and excellent career progression opportunities.
The predicted salary is between 28800 - 48000 £ per year.
We are on the lookout for an experienced Conversion Rate Optimisation (CRO) Strategist to become a key part of our talented and growing team. This role can be based from any of our offices in Stockton-on-Tees, Newcastle Upon Tyne, or Manchester City Centre. We are also open to UK-based remote working options for the right candidate, as long as you have the full right to work in the UK.
The CRO Strategist will be responsible for owning their client portfolio, leading and overseeing the implementation of their CRO strategies to support the growth and profitability of their client’s business. They will drive excellence while maintaining a client-first approach, ensuring strategies align with business objectives and deliver measurable impact. With a strong focus on performance, they will consistently drive improvements in website performance. Adaptability is key, as they will proactively respond to evolving client needs with a strategic mindset. Additionally, they will collaborate with internal teams to refine and enhance CRO methodologies, ensuring continuous optimisation and success. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the CRO service and have a clear and transparent view of the work carried out.
Key Duties & Responsibilities
- Client Portfolio Relationship: Nurture and own the relationship of your portfolio of clients.
- Client Portfolio Retention: By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class.
- Promote High Standards: The execution of CRO services must be of a high quality, ensuring all clients are serviced fully and efficiently and to the best of Visualsoft’s ability at all times.
- Client Happiness: Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out.
- Client Results: Continuously strive to produce the highest results for Visualsoft clients via CRO. Take full ownership and accountability for all results, implementing change where required to improve.
- CRO Strategy Ownership: Devise and own best in class CRO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry-leading strategies, even first to market where beneficial.
Requirements
- Extensive proven experience on either agency or client-side specialising in CRO.
- Proven expertise in external CRO platforms and tools, analytics, forecasting and measurement.
- Experience in building and executing CRO strategies, whether in-house or for clients.
- Working to tight deadlines as a team and as an individual.
- Client-facing experience at a senior level.
- Client meeting experience and proven strategy presentation skills.
- Analytical and data-driven.
Desirable
- Experience in eCommerce.
- Experience in other digital media channels.
- Google Data Studio.
- Attribution.
- Google Tag Manager.
Benefits
- Competitive basic salary with great progression options.
- Unlimited paid holidays - yes that's not a typo!
- Hybrid working.
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy.
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources.
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly.
- A high-performance MacBook.
- VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there’s something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes.
- Friday afternoon drinks to wind down for the weekend.
- Pension scheme to help you save for the future.
- Cycle to work scheme.
- Discounts across our brands.
- Regular team social events.
- Training & development.
CRO Strategist in Manchester employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRO Strategist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRO strategies and results. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and having your own questions ready. Show that you're not just interested in the role, but also in how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace CRO Strategist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRO Strategist role. Highlight your experience with CRO strategies, client relationships, and any relevant tools you've used. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRO and how you can contribute to our team. Be sure to mention specific achievements that demonstrate your expertise.
Showcase Your Analytical Skills: Since this role is all about data-driven decisions, make sure to showcase your analytical skills in your application. Mention any tools or platforms you’ve used and how they’ve helped you achieve results for clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Visualsoft Ltd
✨Know Your CRO Stuff
Make sure you brush up on your Conversion Rate Optimisation knowledge. Familiarise yourself with the latest tools and strategies in the industry, as well as any specific platforms mentioned in the job description. Being able to discuss these confidently will show that you're not just a candidate, but a potential asset to their team.
✨Showcase Your Client Relationship Skills
Since this role involves nurturing client relationships, prepare examples of how you've successfully managed client portfolios in the past. Think about times when you turned around a challenging situation or improved client satisfaction. This will demonstrate your ability to maintain high standards and ensure client happiness.
✨Be Data-Driven
As a CRO Strategist, you'll need to be analytical. Bring along some data-driven results from previous projects to discuss during the interview. Highlight how your strategies led to measurable improvements in performance. This will help them see your impact and how you can replicate that success for their clients.
✨Prepare for Strategy Discussions
Expect to talk about your approach to devising and executing CRO strategies. Be ready to share your thought process and how you adapt strategies based on client needs. This shows that you’re not only strategic but also flexible and responsive, which is key for this role.
