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- Tasks: Manage and optimise client accounts on Amazon, driving growth and visibility.
- Company: Join a leading eCommerce agency dedicated to helping brands succeed online.
- Benefits: Enjoy unlimited holidays, hybrid working, and a range of wellness perks.
- Why this job: Be a trusted advisor, build relationships, and make a real impact in eCommerce.
- Qualifications: Experience in marketplace management and a passion for client success are essential.
- Other info: Work in a dog-friendly environment with regular team socials and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
3 days ago Be among the first 25 applicants
Drive Marketplace Success for a Portfolio of Leading Brands
Are you a passionate e-commerce professional with a proven ability to optimise and grow brands on Amazon and other online marketplaces? We are seeking a results-driven Amazon Account Strategist to manage a portfolio of our clients and maximise their success in the complex marketplace ecosystem.
This role goes beyond basic account management; you\’ll be responsible for developing and executing comprehensive strategies to enhance product visibility (through Amazon SEO and our content writing team), drive sales (via Amazon Advertising – PPC through our dedicated ads managers), optimise conversion rates (through engaging content and compelling product listings), and ensure smooth operations (inventory management and efficient fulfillment).
A crucial aspect of your role will be building and nurturing strong, long-term relationships with your portfolio of clients, acting as their trusted advisor and advocate within the agency. You\’ll be responsible for deeply understanding their business goals and challenges, proactively identifying opportunities to drive their growth, and ensuring their overall satisfaction. This involves providing data-driven insights to inform their marketplace strategy, communicating effectively and transparently, and championing their needs across internal teams to ensure we\’re delivering exceptional service and exceeding their expectations.
Your Role:
As an Amazon Account Strategist, you will serve as the dedicated and strategic point of contact for your assigned portfolio of marketplace clients, building strong, long-term relationships and acting as their trusted advisor. You will be responsible for the end-to-end management of their marketplace presence, from developing and implementing tailored growth strategies to optimising product listings for maximum visibility and conversions. This includes managing inventory levels to ensure product availability, overseeing pricing strategies to maximise profitability, and meticulously monitoring performance across all key metrics to identify opportunities for improvement. Your ultimate goal is to drive client satisfaction by delivering exceptional results and exceeding their business objectives, becoming an indispensable partner in their marketplace success.
Key Responsibilities:
- Strategic Marketplace Management: Develop and implement comprehensive marketplace strategies tailored to the unique needs and objectives of each client, with a strong emphasis on driving growth and profitability
- Optimisation Expertise: Leverage in-depth knowledge of each marketplace ecosystem to optimise client performance. This includes expert management of marketplace SEO, marketplace PPC campaigns, product content, and selling strategy
- Manage Client Relationships: Build and maintain strong, collaborative relationships with clients, providing proactive communication, strategic guidance, and exceptional service
- Performance Analysis and Reporting: Conduct detailed analysis of marketplace performance data, identifying trends, opportunities, and areas for improvement. Generate clear, actionable reports and present findings to clients with strategic recommendations
- Operational Excellence: Oversee the day-to-day management of client marketplace accounts, ensuring smooth and efficient operations. This includes product listing optimisation, inventory management, pricing strategy, and order fulfillment
- Growth and Expansion: Identify and implement strategies to expand client reach and grow their business within the marketplace ecosystem. This may involve exploring new marketplaces, product lines, or marketing initiatives
Requirements
- Marketplace Management Expertise: Proven experience in managing and optimising client accounts on online marketplaces, with a track record of success
- Amazon Optimisation Skills: Strong expertise in optimising client performance on Amazon, including Amazon SEO, Amazon PPC, product content optimisation, and Seller Central management
- Client-Centric Approach: A strong client-centric mindset with a passion for delivering exceptional service and building long-term, strategic partnerships
- Strategic Thinking and Execution: Ability to develop and implement effective marketplace strategies that align with client business objectives and drive measurable results
- Analytical and Data-Driven: Strong analytical and data analysis skills, with the ability to interpret complex data, identify trends, and generate actionable insights
- Communication and Presentation Skills: Excellent communication, presentation, and interpersonal skills, with the ability to communicate clearly and persuasively with clients and internal stakeholders
- Problem-Solving and Decision-Making: Strong problem-solving and decision-making skills, with the ability to address challenges effectively and make sound judgments
- E-commerce Knowledge: Solid understanding of e-commerce principles, practices, and technologies
- Organisational and Time Management Proficiency: Excellent organisational and time management skills, with the ability to prioritise tasks, manage deadlines, and maintain a high level of efficiency
- Growth Mindset: A proactive and results-oriented approach with a focus on driving client growth and exceeding expectations
Benefits
- Competitive basic salary with great progression options
- Unlimited paid holidays – yes that\’s not a typo!
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
- A high-performance MacBook
- VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there\’s something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
So if you think you\’ve got what it takes to join one of the UK\’s leading eCommerce agencies we\’d love to hear from you.
A little formality… by applying you implicitly consent to us processing your personal data for review for this vacancy only.
Our Values
We champion our clients
We believe in every retailer\’s potential to succeed online and celebrate each milestone of their journey with them.
We are one team
We believe in the power of collaboration – within our teams and with our clients. Together, there\’s nothing we can\’t achieve.
We create change
The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead.
We Care About What Matters
We are committed to making the world a little brighter and doing what\’s best for our people, our community, and our planet.
Talent Hunter Referral Bounty – £250
Help us find the right talent to join our team, and get a handsome reward in return. It couldn\’t be easier – if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty!
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Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.
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Amazon Account Strategist employer: Visualsoft Ltd
Contact Detail:
Visualsoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amazon Account Strategist
✨Tip Number 1
Familiarise yourself with Amazon's ecosystem and its latest trends. Understanding the nuances of Amazon SEO and PPC will give you a significant edge in discussions during interviews, showcasing your proactive approach to staying updated.
✨Tip Number 2
Prepare to discuss specific strategies you've implemented in past roles that led to measurable success. Highlighting your analytical skills and ability to drive growth through data-driven insights will resonate well with our client-centric approach.
✨Tip Number 3
Demonstrate your relationship-building skills by preparing examples of how you've successfully managed client accounts. Being able to articulate your experience in nurturing long-term partnerships will align perfectly with our values.
✨Tip Number 4
Showcase your problem-solving abilities by discussing challenges you've faced in e-commerce and how you overcame them. This will illustrate your strategic thinking and decision-making skills, which are crucial for the role.
We think you need these skills to ace Amazon Account Strategist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and account management. Focus on your achievements in optimising online marketplaces, particularly Amazon, and include specific metrics to demonstrate your success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and detail how your skills align with the role of an Amazon Account Strategist. Mention your understanding of Amazon SEO, PPC campaigns, and client relationship management.
Showcase Analytical Skills: Provide examples of how you've used data analysis to drive decisions in previous roles. Highlight any experience you have with performance metrics and reporting, as this is crucial for the position.
Demonstrate Client-Centric Mindset: Illustrate your ability to build strong relationships with clients. Share specific instances where you acted as a trusted advisor, addressing client needs and contributing to their growth in the marketplace.
How to prepare for a job interview at Visualsoft Ltd
✨Showcase Your E-commerce Expertise
Make sure to highlight your experience in managing and optimising accounts on online marketplaces, especially Amazon. Be prepared to discuss specific strategies you've implemented in the past that led to measurable success.
✨Demonstrate Analytical Skills
Prepare to talk about how you analyse marketplace performance data. Bring examples of trends you've identified and how you've used those insights to drive growth for clients. This will show your data-driven approach.
✨Emphasise Client-Centric Mindset
During the interview, convey your passion for building long-term relationships with clients. Share examples of how you've acted as a trusted advisor and advocate, ensuring client satisfaction and success.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about challenges you've faced in previous roles. Prepare to discuss specific problems, your thought process in addressing them, and the outcomes. This will demonstrate your decision-making skills and resilience.
