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- Tasks: Own client portfolios and implement top-notch CRO strategies for business growth.
- Company: Join a leading eCommerce provider with a focus on client success.
- Benefits: Unlimited holidays, hybrid work, and a competitive salary with perks.
- Why this job: Make a real impact by driving website performance and client satisfaction.
- Qualifications: Proven CRO experience and strong analytical skills required.
- Other info: Enjoy a vibrant work culture with regular team events and development opportunities.
The predicted salary is between 40000 - 50000 £ per year.
The CRO Strategist will be responsible for owning their client portfolio, leading and overseeing the implementation of their CRO strategies to support the growth and profitability of their client's business. They will drive excellence while maintaining a client-first approach, ensuring strategies align with business objectives and deliver measurable impact. With a strong focus on performance, they will consistently drive improvements in website performance. Adaptability is key, as they will proactively respond to evolving client needs with a strategic mindset. Additionally, they will collaborate with internal teams to refine and enhance CRO methodologies, ensuring continuous optimisation and success. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the CRO service and have a clear and transparent view of the work carried out.
- Client Portfolio Relationship: Nurture and own the relationship of your portfolio of clients.
- Client Portfolio Retention: By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class.
- Promote High Standards: The execution of CRO services must be of a high quality, ensuring all clients are serviced fully and efficiently and to the best of Visualsoft's ability at all times.
- Client Happiness: Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out.
- Client Results: Continuously strive to produce the highest results for Visualsoft clients via CRO. Take full ownership and accountability for all results, implementing change where required to improve.
- CRO Strategy Ownership: Devise and own best in class CRO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry-leading strategies, even first to market where beneficial.
Qualifications:
- Extensive proven experience on either agency or client-side specialising in CRO.
- Proven expertise in external CRO platforms and tools, analytics, forecasting and measurement.
- Experience in building and executing CRO strategies, whether in-house or for clients.
- Working to tight deadlines as a team and as an individual.
- Client-facing experience at a senior level.
- Client meeting experience and proven strategy presentation skills.
- Analytical and data-driven.
Desirable:
- Experience in eCommerce.
- Experience in other digital media channels.
- Google Data Studio.
- Attribution.
- Google Tag Manager.
Benefits:
- Competitive basic salary with great progression options.
- Unlimited paid holidays.
- Hybrid working.
- Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy.
- Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources.
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly.
- A high-performance MacBook.
- VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there’s something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes.
- Friday afternoon drinks to wind down for the weekend.
- Pension scheme to help you save for the future.
- Cycle to work scheme.
- Discounts across our brands.
- Regular team social events.
- Training & development.
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.
CRO Strategist employer: Visualsoft Limited
Contact Detail:
Visualsoft Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRO Strategist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a CRO Strategist role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, be ready to discuss your past successes in CRO. Bring data and examples that highlight how you've driven results and improved performance for clients.
✨Tip Number 3
Be adaptable! The CRO landscape is always changing, so make sure you demonstrate your ability to pivot and respond to new challenges. Share stories of how you've successfully adapted strategies to meet evolving client needs.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're serious about joining our team and helps us keep track of your application more easily.
We think you need these skills to ace CRO Strategist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the CRO Strategist role. Highlight your experience with CRO strategies and client relationships, showing us how you can drive results and maintain a client-first approach.
Showcase Your Analytical Skills: Since this role is all about performance, don’t forget to include examples of how you've used data to inform your strategies. We want to see your analytical mindset in action, so share specific metrics or outcomes from your previous work.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for CRO and how you adapt to meet client needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Visualsoft Limited
✨Know Your CRO Strategies
Before the interview, brush up on your knowledge of conversion rate optimisation strategies. Be ready to discuss specific examples from your past experience where you successfully implemented these strategies and how they aligned with client objectives.
✨Showcase Your Client Relationship Skills
Prepare to talk about how you've nurtured client relationships in the past. Think of instances where you turned around a challenging situation or improved client satisfaction. This will demonstrate your client-first approach and ability to retain clients.
✨Be Data-Driven
Since the role requires an analytical mindset, come equipped with data points that showcase your previous successes. Discuss how you used analytics tools to measure performance and drive improvements, and be ready to explain your thought process behind those decisions.
✨Demonstrate Adaptability
Highlight your ability to adapt to changing client needs. Share examples of how you've pivoted strategies based on client feedback or market trends, showing that you're proactive and can think strategically under pressure.